Land Transport Authority

[LTA-NXG] SENIOR/ EXECUTIVE, ROAD PRICING SYSTEMS

Fixed Terms

Closing in 3 day(s)

What the role is

What you will be working on

Your primary responsibility is to support the operations of the ERP system, this includes processing violation images of local and foreign registered vehicles using specialised imaging tools to decipher the vehicle number and send the record for enforcement processing. You will use system application to retrieve and verify the integrity and accuracy of the reports. You will also update change of information into the system or reports and verify the quality of print-out, account for the quantity of documentation to send for postal delivery.

You will handle enquires from general public and assist them on ERP enforcement related enquiries including refund request. The refund request involves verifying eligibility based on ERP policies, ensuring proper documentation and coordination with relevant division for the processing of refund.

You are required to keep up to date on ERP policies and procedures to provide accurate response to queries from internal and external stakeholders such as government agencies regarding ERP enforcement-related issues.

Essential to this position is working collaboratively to ensure team key performance indicators are achieved and undertaking additional tasks as assigned by the Reporting Officer.

What we are looking for

Tertiary qualification in any discipline
At least 3 years of working experience
Possess effective communication & good customer service skills
Proficient in Microsoft Office, especially in Word, Excel and PowerPoint
Meticulous with ability to translate technical concepts into easy-to-understand terminology
Strong passion for continuous learning and improvement
Able to work independently in a fast-paced environment and a team player

About your application process

This job is closing in 3 day(s).

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Land Transport Authority or the wider Public Service.

About Land Transport Authority

The Land Transport Authority (LTA) is a statutory board under Ministry of Transport that spearheads land transport developments in Singapore. We are seeking dynamic, energetic, highly motivated, passionate and qualified professionals to join us. Many opportunities & challenges await those who are keen on an exciting career to realise our commitment to envision & implement an integrated transport system.

Learn more about Land Transport Authority