Manager/Snr Executive/Executive, Engagement, Communications and Engagement. PSD

The Public Service Division (PSD) aims to build a first-class Public Service for a successful and vibrant Singapore. We steward a trusted Public Service to deliver excellent public services and enable effective Government by: developing a flourishing diverse workforce for the future; developing a forward-looking and inspiring leadership community; building future-ready public sector organisations; and driving good governance, values and excellence. We are looking for outstanding candidates with the vision and passion to help shape Singapore. [Why Join Us] When you join PSD, you become part of a community that learns together and cares for one another. We look out for your well-being and partner you in your career growth. Being in the business of developing People and driving transformation makes our work deeply Purposeful. What you do will impact our public officers and agencies, and in turn make a difference to Singapore and Singaporeans. If you share our passion in reimagining Possibilities and pushing boundaries to shape a first-class Public Service, we welcome you to join us! You can also connect with us via LinkedIn at https://www.linkedin.com/company/public-service#division. |People, Our Pride| Service, Our Pledge | Integrity, Our Core | Excellence, Our Quest|

Responsibilities The Communications and Engagement Cluster manages PSD’s internal communications to public officers across the Public Service, and external communications to members of public and media. We work with partners to encourage public officers to grow their skills and pursue agile innovation and foster a culture of care and support for well-being within the Public Service. We also seek to build awareness of the diverse and rewarding careers offered by the Public Service. [Specific Job Responsibilities] As a Manager/Senior Executive/Executive in our Engagement team, you will collaborate with partners within PSD and across Government to develop and execute strategies to engage 154,000 public officers to support PSD’s mission to build a first-class Public Service. This would include managing multiple concurrent events from concept to delivery, working both independently and collaboratively across the Public Service. The scope of your role includes: • Building and activating officer communities: Identifying champions, facilitating meaningful dialogue, and nurturing advocacy networks that generate authentic participation across agencies • Conceptualising branding and engagement activities: From visual guidelines to events that promote learning, innovation, and well-being for public officers • Developing feedback mechanisms to collect and derive insights on officers' views on various policies and initiatives • Writing clear, engaging content that connects with public officers' experiences and motivations, demonstrating understanding of the public service context and officer mindset • Producing compelling communications materials across various formats (electronic direct mailers, infographics, newsletters, and photo and video stories) for internal and external audiences • Events Management: Planning and executing a range of events for diverse audiences to meet PSD’s comms and engagement objectives • Programme and Project Management: Managing the life cycle of projects from development to decline within the stipulated scope, timeline and budget, and in line with PSD’s values. This requires strong project management and problem-solving skills.

Requirements Join us if you have a passion for the people business and possess the following competencies: ▪ [Employee Engagement & Community Building] Ability to identify, connect with, and activate officers as genuine advocates and participants. This requires emotional intelligence to understand different motivations, interpersonal skills to build trust across hierarchical levels, and experience in growing organic communities. ▪ [Communications & Content Development] Ability to craft clear, engaging content that resonates with public officers' experiences, and produce communications materials across various formats and platforms. This includes both strategic messaging skills and technical capabilities in visual design software (e.g. Adobe Creative Suite). ▪ [Facilitation & Stakeholder Management] Skilled in creating productive dialogue, managing group dynamics, and working effectively with stakeholders at all levels to co#create solutions and build consensus on initiatives. Ability to actively engage stakeholders at all levels, both internally and externally, to co-create solutions that meet their needs while advancing PSD’s objectives. ▪ [Analytical Thinking & Problem-Solving] Strong ability to work with ambiguity, analyse engagement data to inform strategies. Able to investigate loosely defined problem spaces, sense-make, and propose and implement sound solutions in dynamic environments within tight timeframes. Your career development: As part of your continuous development, you will have access to learning and developmental opportunities that PSD provides as the central people agency. This would include structured opportunities for internal job rotations in the Communications and Engagement cluster, other clusters in PSD, as well as other agencies within the Public Service during your career with us. Applicants will typically be notified on whether they are shortlisted or not within 4 weeks of the closing date of the job posting. Successful candidates will be offered a 2-year contract in the first instance.