The Human Resources Business Partner serves as a strategic partner and trusted advisor to assigned business units within NCSS, aligning people strategies with organisational objectives. You will collaborate with business leaders to deliver data-driven HR solutions that enhance employee engagement and organisational effectiveness across the full employee lifecycle, including talent acquisition, performance management, and retention strategies.
National Council of Social Service
Senior Manager, Human Resource Business Partner
Fixed Terms
Closing on 11 Jan 2026What the role is
What you will be working on
• Strategic Business Partnership: Partner with business leaders to address comprehensive people-related needs, including talent acquisition, workforce planning, secondments, re-employment, and strategic manpower requirements that align with business objectives.
• Employee Relations Management: Proactively manage complex employee relations matters and support officers through the employee life cycle, ensuring positive employee experiences from onboarding through to offboarding transitions. Provide expert guidance on HR policies, processes, employee wellbeing programmes, and employment legislation.
• Policy Leadership and Implementation: Lead the development, review, and enhancement of HR policies to ensure they remain relevant and effective. Collaborate with HR Division teams to ensure consistent execution of HR policies at business unit level, whilst implementing targeted HR strategies that drive business performance and employee engagement.
• Project Participation/Leadership: Lead/participate in strategic HR projects and initiatives as assigned, driving innovation and continuous improvement in people practices.
What we are looking for
Personal Competencies:
Thinking Clearly and Making Sound Judgements
Working Effectively with Citizens and Stakeholders
Change Management
Data Management & Analysis
Business Partnering
Skills Required:
Employee Relations and Conflict Resolution
Employment Law and Compliance Knowledge
Strategic Thinking and Business Acumen
Communication and Influencing Skills
Policy Development and Review
Coaching and Advisory Skills
Data Interpretation and Insights
Experience & Special Certification(s):
7-10 years of related HR experience, with demonstrated expertise in partnering with business stakeholders to deliver comprehensive HR services
Relevant post graduate Diploma in Human Resource / IHRP certification would be advantageous
Only shortlisted candidates will be notified.
About your application process
This job is closing on 11 Jan 2026.
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within National Council of Social Service or the wider Public Service.
About National Council of Social Service
NCSS is the umbrella body for over 500 member social service agencies in Singapore. Its mission is to provide leadership and direction in enhancing the capabilities and capacity of our members, advocating for social service needs, and strengthening strategic partnerships, for an effective social service ecosystem. Community Chest and Social Service Institute (SSI) are part of NCSS. For more information visit www.ncss.gov.sg
Learn more about National Council of Social Service