Lead Manager (Technology Solutions)

We're seeking an experienced technology professional to spearhead our process automation and digital transformation efforts. You'll lead in implementing AI tools, building data analytics capabilities, and creating seamless automated workflows that drive operational excellence across our Corporate Group. You will be working in a fast-paced and dynamic environment that would require the ability to manage multiple priorities and stakeholders at the same time.

You will be required to: Lead Process Automation Initiatives • Collaborate with divisions to identify and implement automation opportunities to drive process efficiency gains. • Evaluate technologies, execute automation projects, oversee system integrations, and ensure seamless workflows whilst maintaining rigorous data governance standards. Drive Digital Transformation • Deploy digital solutions and automated workflows that transform how teams work. • Coordinate project activities, manage stakeholder communications, monitor progress, and ensure successful delivery of initiatives. • Support the adoption of AI tools across the group, providing training and user support to ensure successful implementation. • Monitor technology performance and create platforms for sharing success stories and best practices. Build Technical Excellence • Evaluate skills gaps and design training programmes to build technical capabilities. • Monitor training effectiveness and create feedback mechanisms that reinforce learning and continuous improvement. Enable Data-Driven Insights • Partner stakeholders to understand data needs, develop analytics dashboards, and create prototypes for feedback. • Train users and refine solutions to deliver meaningful insights that support strategic decision-making. What are we looking for? • Postgraduate qualification in data science, public health, regulatory affairs or a related field • Minimum 8 years of relevant working experience with at least 3 years in a leadership and management role. • Experience in healthcare sector, or regulatory agencies is an advantage • Familiarity with emerging technologies such as AI, machine learning, blockchain and automation in the context of regulatory systems is an advantage • Strong analytical, writing and communication skills • Organised, structured and meticulous • Leader and team player with the ability to motivate and guide officers • Strong leadership and management skills Ideal candidate should also possess the following key competencies: • Thinking Clearly & Making Sound Judgements – Strong analytical and critical thinking abilities to support the crafting of sound policy recommendations; ability to grasp timelines, operating context and ground realities. • Learning & Putting Skills into Action - Possesses the drive and curiosity to learn and apply new skills, knowledge and new ways of working. • Improving & Innovating – Ability to seek continual improvements, and to innovate and experiment while managing the risks involved. • Working Effectively with Stakeholders – Ability to mobilize and rally partners and stakeholders towards a collective purpose. As part of the shortlisting process for this role, candidates may be required to complete a medical declaration and/or undergo further assessment.

• Relevant education in Information Technology, Computer Science, or related disciplines. • At least 10 years' relevant experience, including exposure to Robotic Process Automation (RPA) or digital transformation. • Strong analytical skills with experience in data analysis and dashboard development. • Good project management skills. • Relevant certifications in UiPath, Project Management, or Business Process Re-engineering will be an advantage.