Project title: Mobile Application Platform.
MOM is developing a mobile application that consolidates digital services for Work Pass Holders into a single, trusted platform. This internship supports the user-centred design process by conducting regular research and validation sessions to ensure the application meets users' needs and expectations. The intern will gain hands-on experience in UX research methodologies whilst contributing to a high-impact government digital service.
Ministry of Manpower
Intern, UX Researcher, ACE
Internship
Closing on 15 Jan 2026What the role is
What you will be working on
- Design and plan monthly user research and design validation sessions with Work Pass Holders
- Collaborate with the product team to develop research materials, including interview guides, surveys, and usability testing protocols
- Assist in conducting user research sessions (interviews, focus groups, usability testing)
- Analyse research findings and synthesise insights into actionable recommendations
- Create research reports and presentations for stakeholders
- Maintain research documentation and participant databases
- Support the product team in implementing user feedback into design iterations
What we are looking for
- Basic knowledge of research methodologies (qualitative and quantitative)
-Knowledge of design thinking processes and human-centred design approaches
- Strong communication skills
- Empathy and cultural sensitivity when working with diverse user groups
- Familiarity with UX research tools (e.g., Figma, Miro, User Testing platforms)
About your application process
This job is closing on 15 Jan 2026.
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Ministry of Manpower or the wider Public Service.
About Ministry of Manpower
Championing Human Potential for a Thriving Singapore
Singaporeans are at the heart of what we do. The Ministry of Manpower (MOM) empowers our people and fosters a thriving, inclusive workforce that drives Singapore's growth and prosperity. By working closely with our tripartite partners, industry and community stakeholders, we strive to create workforce and workplace policies that foster resilience, adaptability, and a bright future for a thriving Singapore.
As an MOM officer, you will be part of this meaningful mission, contributing across diverse and impactful areas - from shaping forward-looking and effective manpower policies and strengthening industrial relations, to enhancing workplace safety standards and ensuring balanced local and foreign workforce regulations. Here at MOM, we are committed to creating an inclusive experience not just for our national workforce, but also for our officers who work tirelessly to champion human potential for a thriving Singapore.
Learn more about Ministry of Manpower