We are seeking a meticulous individual who is passionate about creating an intuitive UX/UI and user-friendly digital interface, enhancing learning experience. You will be part of the team managing the various digital platforms, focused on creating innovative digital experiential service for our varied users, particularly Career Practitioners and individuals in CareersIgnite, a new platform.
Workforce Singapore
WSG Systems & Data Management Traineeship [GRIT@GOV]
Traineeship
Closing on 20 Jan 2026Check if I'm eligible for GRIT@Gov
What the role is
What you will be working on
User Research & Behavioural Insights
Design & conduct user research (eg surveys, interviews, usability testing) to identify usability gaps and adoption barriers
Apply behavioural insights and nudges to improve awareness, adoption and engagement of Careers Ignite
Translate insights into prioritised, actionable recommendations within tight delivery timeline
UX, Service Design & Journey Optimisation
Map & optimise end-to-end user journeys for CareersIgnite and related digital services
Identify high-impact UX/UI improvements and work with internal teams or vendors to implement changes
Ensure usability and accessibility considerations are embedded into design recommendations
Digital Innovation & Experimentation
Identify and pilot digital tools or solutions (including Generative AI where appropriate) that can quickly improve user experience or operational efficiency
Design and run time-bound experiments to test feature enhancements, nudges or onboarding improvements
Analytics, Measurement & Impact Evaluation
Define and track clear success metrics (eg adoption, engagement, tasks, completion, satisfaction)
Analyse usage data to evaluate effectiveness of implemented changes
Produce & translate insights into deliverable system changes
What we are looking for
Knowledge & Skills
Strong grounding in UX/UI and service design, including usability and accessibility.
Hands-on experience in user research, behavioural insights, and data analysis to drive adoption and engagement.
Familiarity with UX, collaboration, and analytics tools, digital platforms, and emerging technologies (e.g. Generative AI).
Abilities & Aptitude
Strong user-centric and empathetic mindset.
Self-directed and able to deliver outcomes in fast-paced, time-bound environments.
Effective problem-solver and communicator, able to collaborate across stakeholders.
Adaptable and resilient in response to changing priorities.
About your application process
This job is closing on 20 Jan 2026.
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Workforce Singapore or the wider Public Service.
Eligibility for GRIT@Gov traineeship
The GRaduate Industry Traineeship Programme within the Public Service (GRIT@Gov) aims to provide fresh graduates with opportunities to gain industry-relevant skills and experience that can strengthen their employability to take up full time roles in the sector.
All trainees must fulfil the following criteria:
- Singapore Citizen or Permanent Resident; and
- Graduated or graduating in 2024 or 2025 from Universities, Polytechnics, the Institute of Technical Education (ITE) and other Educational Institutions (e.g. private universities and overseas institutions); or
- Graduated earlier from above institutions and completed National Service in 2024 or 2025.
Trainees who complete their studies from Universities, Polytechnics, the Institute of Technical Education (ITE) or other Educational Institutions within 2025 but who will only receive their qualification/certification award in 2026 are eligible for the programme as well.
Learn more about GRIT@GOV
About Workforce Singapore
Workforce Singapore (WSG) is a statutory board under the Ministry of Manpower (MOM). It will oversee the transformation of the local workforce and industry to meet ongoing economic challenges.
WSG will promote the development, competitiveness, inclusiveness, and employability of all levels of the workforce. This will ensure that all sectors of the economy are supported by a strong, inclusive Singaporean core.
While its key focus is to help workers meet their career aspirations and secure quality jobs at different stages of life, WSG will also address the needs of business owners and companies by providing support to enable manpower-lean enterprises to remain competitive. It will help businesses in different economic sectors create quality jobs, develop a manpower pipeline to support industry growth, and match the right people to the right jobs
Learn more about Workforce Singapore