Payment Operations Specialist (Contract)

Develop the product roadmap for Singapore payments, to keep abreast of international trends, to continuously improve operational efficiency, resiliency and safety of our payment market infrastructure and financial institutions using these infrastructure, and to keep Singapore competitive 

Build and maintain strategic partnerships with key MAS stakeholders and industry players to drive innovation in payment solutions and address market needs and gaps

Champion the development of key payment market infrastructure in Singapore (including but not limited to MEPS+, FAST, Inter-Bank GIRO, PayNow and cheque clearing systems) to meet national payment strategies

Oversee strategic payment operations across multiple key payment infrastructure, driving operational excellence and alignment with domestic and international best practices and standards

Establish and enforce robust governance framework, ensuring adherence to complex regulatory requirements, internal risk parameters, and evolving industry and international standards whilst driving operational transformation

To contribute to the development of payments expertise and capability in MAS and across the industry

An individual with strong subject matter expertise, and who is able to provide functional leadership to stakeholders, team members, and collaboration partners

Effective communication and stakeholder management skills

Excellent leadership and project management skills with the ability to lead complex, multi-stakeholder initiatives

Ability to work effectively in a fast-paced environment and manage multiple priorities

Strong analytical and design skills, to analyze whitespace and complex landscapes and issues, and design solutions and pathways forward

Strong problem-solving skills with attention to detail and ability to grasp complex concepts

Domain expertise

• Strong understanding of payment infrastructure, processes, resiliency requirements and regulations, particularly in the aforementioned domestic payment infrastructure

• Good understanding of diverse technology ecosystem underpinning payment and other financial market infrastructure, with particular focus on how these technologies address core business needs such as latency optimisation, scalability, reliability, and regulatory compliance

• Knowledge of ISO20022 standards and SWIFT messaging

Experience

• Experience in payment operations or product management, preferably in an area related to the aforementioned payment infrastructure,  or a related field within the financial services industry

• Experience / strong understanding in cash and liquidity management

• Experience with or knowledge of emerging payment solutions, such crypto-currencies, digital tokens and stable-coins.

• Experience with a financial market infrastructure is a plus