Serves as an administrator and facilitator to engage the Constituency Offices and community partners to engage, onboard and support merchants and hawkers.
People's Association
Manager (Outreach - Special Projects), SW CDC
Fixed TermsClosed
What the role is
What you will be working on
Merchant and Resident Engagement:
a) Work closely with the Senior Manager to engage the Constituency Offices and community partners to engage, onboard and support merchants and hawkers
b) Work with Senior Manager and CDC Ambassadors in engaging merchants and residents
c) Gather human interest stories
Manage and supervise CDC Ambassadors:
a) Assist the Senior Manager in managing the performance, professional development, welfare and morale of the CDC Ambassadors
Manage Enquiries/Feedback:
a) Investigate and craft responses to address queries from residents, merchants and other stakeholders
b) Handle referrals/queries from residents, merchants and other stakeholders
c) Follow up on technical/operational issue with stakeholders
d) Gather feedback
Reports & Other duties
a) Work closely with stakeholders on the preparation of regular/ad-hoc reports.
Undertake other initiatives assigned including event launches, etc
What we are looking for
Requirements
• Minimum of 3 years of work experience – experience in leading a small team would be an advantage
• Good interpersonal, communication and data analytical skills
• Strong team-player and self-starter
• Good relationship management
• IT-savvy and proficient in Microsoft Office
• Willingness to work weekends on an as-needed basis
About your application process
This job is closing on 24 Jan 2026.
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within People's Association or the wider Public Service.
About People's Association
The People’s Association was set up in 1960, in a time of racial and communal strife, to foster racial harmony and social cohesion. Today, we continue to be driven by the same purpose - to build an inclusive, united and resilient Singapore. We create spaces and opportunities for people of different backgrounds to participate and volunteer in their community. Through community participation, we connect people and deepen relationships to build communities of mutual care and trust.
Learn more about People's Association