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People's Association

People's Association

Manager (Outreach - Special Project), NW CDC

Fixed Terms
Closing on 24 Jan 2026

What the role is

What the role is

1. Merchant and Resident Engagement
2. Manage and supervise CDC Ambassadors
3. Manage Enquiries/Feedback
4. Reports & Other duties

What you will be working on

As Outreach Manager, you will assist in the following :

Outreach

  • Work closely with CO to outreach to merchants/ hawkers/ heartland enterprises to join the CDC Voucher scheme.
  • Coordinate meetings and briefings/trainings for merchants and GRLs on the use of CDC Voucher system.
  • Gather human interest stories

Finance

  • Handle payments related to CDC voucher scheme

Helpdesk

  • Point of Contact (POC) for assistance for merchants, referral from CC on queries from residents and merchants association
  • Follow up on technical issue with Govtech

Others

  • Handle other initiatives under CDC Cost of Living (COL) Relief Package including event launches.
  • Involved in on-going taskforce meeting with Govtech, CDCs for enhancement to system.
  • Any other duties assigned by supervisors

What we are looking for

  • Work closely with stakeholders on the administration of regular/ad-hoc reports.
  • All other initiatives assigned by the Assistance Director and Senior Manager e.g. event launch, briefings, surveys, etc.

Knowledge & Skills

Experience

  • At least 1 - 2 years of working experience

Others             

  • Excellent proficiency in the English language, both verbal and written, as well as proficiency in a second language (e.g., Chinese, Malay or Tamil) will be advantageous.
  • Good interpersonal and communication skills.
  • Strong analytical and Microsoft excel skills.
  • Able to work independently with minimal supervision.
  • Ability to work effectively in a team.

About your application process

This job is closing on 24 Jan 2026.

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within People's Association or the wider Public Service.

About People's Association

The People’s Association was set up in 1960, in a time of racial and communal strife, to foster racial harmony and social cohesion. Today, we continue to be driven by the same purpose - to build an inclusive, united and resilient Singapore. We create spaces and opportunities for people of different backgrounds to participate and volunteer in their community. Through community participation, we connect people and deepen relationships to build communities of mutual care and trust.

Learn more about People's Association