Senior Executive/Assistant Manager

Stakeholder Engagement

·       Build strong relationships with external stakeholders such as trade associations, corporate clients, industry partners, and internal stakeholders such as academic schools and departments.

·       Co-create customised training solutions that meet clients’ and learners’ needs.

·       Ensure high-quality delivery and learner satisfaction

Programme Administration & Coordination

·       Manage the end-to-end administration of short courses, customised programmes, and consultancy projects

·       Liaise with sponsoring companies, funding agencies, trainers, programme partners, and participants on all programme-related matters.

·       Respond to enquiries from prospective participants and corporate clients with a strong client-centric mindset.

·       Update website, EDM, social media sites on programme information to ensure accuracy and relevance.

Operations & Reporting

·       Manage grant and programme reporting to ensure accurate and timely submissions to relevant funding agencies.

·       Coordinate programme logistics for events, local courses and overseas programmes.

·       Ensure compliance with institutional and regulatory requirements

·       Qualification in any discipline, with at least 5 years of working experience

·       Meticulous and detailed

·       Able to manage multiple projects and clients concurrently and independently

·       Ability to lead process improvements, enhance service delivery workflows, or implement digitalisation initiatives would be an advantage.

·       Proficient in MS office and AI productivity tools (ChatGPT, Canva, Copilot).

·       Strong communication, client-centric, interpersonal skills, and a team player

·       Familiarity with training provider landscape and SkillsFuture initiatives is advantageous