Manager, Systems & Communication

As a Manager, Systems & Communication, your responsibilities include the following:

Management of Staff to Achieve Departmental Targets

You will lead and guide a team to ensure the successful execution of key projects. You will mentor staff, delegate tasks, and oversee the development of their skills to improve their work performance. Your responsibilities will include managing staff schedules, appraisals, training, and administrative matters.

Supporting Divisional/Centre Targets

You will work closely with the team to promote Science Centre-wide educational programmes to schools. This involves developing comprehensive programme listings and ensuring that content on our website and catalogues is accurate and engaging. You will also support ongoing digitalisation initiatives, particularly in relation to education and exhibition resources.

Online Booking System and Education Programmes Data Management

You will be the officer in charge of the online booking system, ensuring smooth operation and addressing any issues related to system downtime. You will conduct data integrity checks, develop analytical tools for booking data, and run regular analyses on the effective utilisation of resources (staff, labs, etc.).

Contribute to Quality Programming

You will play an active role in coordinating promotional activities for schools and developing new programming methods. This includes exploring innovative ways to present educational content to teachers and students, using technology such as apps, e-learning, and augmented reality to enhance learning experiences.

The ideal candidate should possess a Degree in a STEM-related discipline or its equivalent, providing the foundational knowledge necessary for this technical role. Programming and IT skills are essential requirements, with demonstrated proficiency in running analytics and managing systems effectively.

Strong people management experience is crucial, encompassing the ability to lead teams successfully, mentor staff members, and drive performance across the organisation.

Excellent communication skills, both written and oral, are required to interact effectively with vendors, teachers, and other key stakeholders throughout various projects and initiatives.

We seek someone with a genuine passion for innovation and a strong drive to explore novel solutions for programme delivery. The successful candidate must be detail-oriented, maintaining a consistent focus on quality and professionalism in all aspects of their work. Strong decision-making skills and adaptability are essential for thriving in our fast-paced environment. The role requires a collaborative team player who can work effectively with cross-functional teams, contributing to our collective success whilst maintaining individual excellence.

Only shortlisted candidates will be notified.