About Communications & Engagement Division:
MSF’s Communications & Engagement Division (CED) spearheads and executes communication and multi-stakeholder engagement initiatives to promote greater public awareness for MSF’s policies and programmes, grow public trust, and contribute towards MSF’s outcomes of building stronger families, resilient individuals and a caring society.
Ministry Of Social And Family Development
Manager/Senior Manager (Engagement and Volunteer Management), CED
Permanent/Contract
Closing on 26 Jan 2026What the role is
What you will be working on
You will be part of the team to develop and operationalise engagement and volunteer management policy for our stakeholders and volunteers. This is to help MSF build greater awareness, appreciation and action towards nurturing and building resilient individuals, strong families and a more caring society.
Key Responsibilities
You will be involved in the following:
• Gather and analyse insights and sentiments from various stakeholder groups to inform stakeholder engagement plans.
• Design and organise engagements and/or surveys for various issues and public policy reviews, and analyse data collected.
• Drive engagement capability development across MSF Family.
• Work with divisions to conduct stakeholder engagement reviews to identify gaps and opportunities for partnership.
• Deepen engagement with community and key stakeholders to increase willingness to volunteer with MSF.
• Steer engagement efforts and processes across the MSF Family and ensure that divisions’ engagement priorities are aligned to MSF’s/WOG’s priority areas.
• Report MSF’s engagement efforts at Ministry-level and WOG platforms on a regular basis.
What we are looking for
Requirements:
• Excellent written, communication and interpersonal skills
• Pleasant and positive personality, enjoy interacting with people from different backgrounds
• Driven and self-motivated, able to multi-task
• Able to work independently and a good team player
• Experience in data management, data analysis, design thinking and co-creation will be an advantage
About your application process
This job is closing on 26 Jan 2026.
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Ministry Of Social And Family Development or the wider Public Service.
About Ministry Of Social And Family Development
“We are Professionals with Passion for People”
The Ministry of Social and Family Development (MSF) develops the “heartware” for Singapore through our policies, community infrastructure, programmes and services. Our mission is to nurture resilient individuals, strong families and a caring society that can overcome challenges together.
We are committed and passionate in developing a strong social service sector, and play key roles in shaping the future of Singapore. Through these efforts, we hope to play a part in helping our citizens achieve their hopes and aspirations for themselves and their families.
A career in MSF is a challenging and fulfilling one that allows you to make a difference in shaping the lives of Singaporeans. If you are driven and enjoy working in a fast-paced environment, we welcome you to be part of the MSF Family!
Learn more about Ministry Of Social And Family Development