Mgr/ Asst Dir, Family Protection & Support (Family Justice Courts) 2-yr contract

The Judiciary – comprising the Supreme Court, State Courts and Family Justice Courts – is one of the three constitutional pillars of government in Singapore. Known collectively as SG Courts, we are integrated and coordinated to serve as one judiciary. As an organ of state, the Judiciary’s function is to independently administer justice. Headed by the Chief Justice, we are a forward-looking, innovative and trusted judiciary. Built on judicial professionalism and transparency, we maintain the highest standards of integrity in safeguarding our community. We pledge to ensure equal and continuous access to justice, and we are committed to deliver justice that is fair and impartial. A career in SG Courts will enable you to help us achieve the Judiciary’s vision of inspiring public trust and confidence in providing an effective and accessible justice system in an outward-facing, court user-centric Judiciary. We welcome you to join our team as: MANAGER / ASSISTANT DIRECTOR FAMILY PROTECTION & SUPPORT DIVISION FAMILY JUSTICE COURTS (2-YEAR CONTRACT) The successful candidate will provide support to the Family Protection and Support Division within the Family Justice Courts.

• Provide day-to-day operational support in Youth Court Operations and Registry functions. • Support Judicial Officers in court proceedings which include court mentions and hearing, booking and setting up of court rooms, facilitating remote court sessions, engagement of relevant language support services and updating of Judges’ calendars. • Manage court users and provide assistance relating to their applications and enquiries. • Handle day-to-day system-related requests, enquiries, and issues received from government agencies/litigants/members of the public. • Support court users and parties on court fixtures and preparation of hearings & case conferences weekly. • Update and maintain documents, databases and systems (e.g. file classification, mail directives) to ensure accuracy and adherence to timelines. • Participate in projects on new initiatives and coordinate learning journeys. • Assist in improving existing workflows and updating SOPs. • Coordinate and work with strategic partners and external agencies, such as MSF and SPF, in the holistic management of cases.

• 3 to 7 years of relevant working experience in operations, social service, or customer service roles. • Able to work under pressure in a dynamic and fast-paced environment, independently with minimal supervision as well as in a team. • Excellent customer service experience with members of the public and external stakeholders. • Excellent communication skills (verbal and written). • Conversant in use of IT and related applications. Only short-listed candidates will be notified. Thank you for your interest in this position and in the Judiciary.