Principal/Senior Manager, HR

Key Responsibilities

Strategic Partnership & Business Alignment

• Partner with the Group Director, Division Directors, and Directors to understand business requirements and translate them into effective human resource strategies
• Provide strategic HR guidance and solutions that support the achievement of business objectives
• Collaborate closely with stakeholders on manpower planning and resourcing matters to ensure optimal workforce deployment

Talent Acquisition & Recruitment

• Manage end-to-end recruitment processes for all personnel types within the professional group, ensuring the selection and appointment of suitable candidates within required timeframes
• Develop and implement recruitment strategies that attract high-quality talent to meet current and future business needs
• Respond promptly to public enquiries regarding vacancies and recruitment-related matters, maintaining a positive external image

Employee Onboarding & Integration

• Conduct comprehensive first-day induction for new appointees, ensuring they receive essential information and resources to begin their careers successfully
• Facilitate the settling-in process for newcomers, providing ongoing support during their initial period of employment
• Ensure new employees understand organisational culture, policies, and procedures

Employee Relations & Support

• Serve as the primary point of contact for staff queries and concerns, providing timely and accurate responses
• Manage staff relations matters, fostering positive working relationships and addressing workplace issues as they arise
• Support internal customers across the professional group with HR-related matters

Exit Management

• Process resignations and departures in accordance with established procedures and timelines
• Ensure completion of all exit management requirements, including the timely processing of final benefits and entitlements
• Conduct exit interviews and gather feedback to inform retention strategies

Operational Excellence

• Manage operational aspects of human resource functions to ensure efficient service delivery
• Maintain accurate records and documentation in compliance with organisational policies and regulatory requirements
• Support various HR initiatives and projects as required
• Undertake additional duties and ad-hoc tasks as assigned by management

• 5 to 9 years’ work experience in HR business partnering and recruitment role
• Strong business acumen with the ability to understand and support diverse professional functions
• Excellent interpersonal and communication skills for effective stakeholder management
• Problem-solving capabilities with a customer-service orientation
• Attention to detail and able to work under pressure in a fast-paced environment
• Ability to manage ambiguity and change
• Knowledge of employment legislation and HR best practices
• Proficient in Microsoft Office and Workday system