User Experience Designer

The mission of Housing & Development Board (HDB) is to provide affordable, quality housing and a great living environment where communities thrive. To achieve its mission, HDB aims to be data-driven to the core and adopt evidence-based decision making in developing better housing policies service, improving service delivery and optimising operations

We are looking for a selfmotivated User Experience Designer to join the Information Services Group. You will be responsible for researching and designing the endtoend user experience for HDB’s digital products, while providing thought leadership and championing design thinking and humancentric design. You will be deployed to a product team and will perform tasks related to UX research and design, including: Plan and execute comprehensive user research and discovery activities to uncover user needs and identify product opportunities. Document As-Is and develop detailed To-Be user journeys. Design screen wireframes, and high-fidelity prototypes that align with established product requirements and business objectives. Refine design solutions through systematic usability testing and iterative feedback cycles, ensuring optimal user experience. Adhere to accessibility standards (e.g. WCAG 2.0) and HDB Design System guidelines throughout the process. Work closely with Product Owners, Technical Product Managers, Software Engineers, and key stakeholders to deliver effective design solutions that meet business and user needs. Actively engage in design reviews and quality assurance processes to maintain high standards of design implementation. Participate in key scrum ceremonies (e.g. sprint planning sessions, sprint retrospectives, etc)

A strong background in Human Computer Interaction, Information Technology, or related field of study Minimum 3 years of relevant experience as a UX Designer, Interaction Designer or related Good understanding of design systems and component libraries Ability to translate complex requirements into intuitive user interfaces Proficiency in industry-standard design tool e.g Figma Good understanding of product development lifecycle Strong presentation and stakeholder management skills Strong online portfolio of past works demonstrating expertise in creating user-centric designs including concepts, wireframes, prototypes, and design systems Good to Have: Great Attitude to bring the best out our team Team Player; we work together as a team Ability to work effectively in a product team setting Good problem-solving aptitude and an analytical mind with a business acumen Excellent communication skills, both verbal and written Take ownership Successful candidates will be offered a 1+1 year contract in the first instance. Conversion to perm is dependent on good performance. Find out more about a career with HDB at www.hdb.gov.sg/cs/infoweb/about-us/careers All applicants will be notified on whether they are shortlisted for the position within 4 weeks of the closing date of this job posting.