You will be responsible for the communications and digital innovation efforts within MND’s Programme Evaluation (PE) team. This role involves developing integrated communication strategies, creating engaging content and visual materials, enhancing digital platforms and AI tools, and coordinating capability-building initiatives to promote programme evaluation across the Ministry. You will work with internal and external stakeholders to strengthen evaluation culture through accessible resources, improved user experiences, and innovative technology solutions. The ideal candidate must possess strong problem-solving and communication skills, experience with digital knowledge management systems, and a keen interest in public policy and/or programme evaluation.
Ministry of National Development
Intern - Enhancing Programme Evaluation (PE) Capabilities in MND Family
InternshipClosed
What the role is
What you will be working on
1. Develop and implement an integrated communications strategy to promote and showcase programme evaluation (PE) efforts
(a) Develop a coherent and clear design scheme for all communications materials.
(b) Craft design and copy for communication materials, including eDMs (electronic direct email), using existing microsite content and other relevant resources.
(c) Plan and execute eDM campaign through interactive channels and content (e.g. quizzes, surveys, games).
(d) Curate evaluation case studies and best practices, how-to guides, and FAQs for PE processes.
(e) Refresh PE microsite to enhance site navigation, user experience, and content organisation.
2. Improve efficiency of processes using tech tools (e.g. OGP Plumber, AIBots, SharePoint, Power Automate)
(a) Assist in chatbot development (e.g. response accuracy, output quality) and conduct user analytics to improve chatbot’s accuracy and effectiveness in answering evaluation questions.
(b) Review current evaluation tracking database, to maintain and develop Power Automate workflow configurations, and to build up technical documentation.
(c) Utilise AI tools to research and curate evaluation resources from online sources, identify materials relevant to MND’s work and transform them into accessible infographic summaries to enhance knowledge sharing and reduce information overload. (d) Liaise with counterparts in other Ministries to gather insight, learn best practices and localise using MND-specific examples. (Candidate’s experience, skills and preference will be considered when assigning actual tasks for (1) and (2).)
3. Coordinate and support evaluation capability building (a) Support the planning and execution of learning events such as workshops, including participant coordination, material preparation, logistics arrangement, venue setup, refreshment coordination, and survey administration and analysis.
What we are looking for
• Strong visual communication and storytelling abilities.
• Digitally savvy with experience in UI/UX, design tools (e.g. Canva, Adobe Illustrator), GenAI and automation technologies.
• Good project management capabilities.
• Interest in public policy and/or programme evaluation.
About your application process
This job is closing on 31 Dec 2026.
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Ministry of National Development or the wider Public Service.
About Ministry of National Development
The Ministry of National Development (MND), the lead government agency responsible for land use planning and infrastructure development, aims to transform Singapore into an endearing home and a distinctive global city. At MND, we aspire to create a quality, vibrant and sustainable living environment for our people. We also strive to shape Singapore into a world-class city of knowledge, culture and excellence – one which keeps pace with global challenges and the rising aspirations of Singaporeans.
Our Vision:
An Endearing Home, A Distinctive Global City
MND's vision reflects our growing emphasis not just on physical infrastructure, but also on the softer aspects of creating emotional attachment in our people, the global talents and corporations whom we attract here. At the same time, it articulates MND's goal of building upon Singapore’s unique distinguishing characteristics to develop Singapore as a global city of knowledge, culture and excellence.
Our Mission:
Develop World-Class Infrastructure
MND will provide quality physical infrastructure for the nation by working with our partners in the public and private sectors.
Create a Vibrant, Resilient and Sustainable Living Environment
MND will strive to make Singapore a livelier and more exciting city, and ensure our nation is well-prepared to face the growing uncertainties and complexities. MND will also maintain the quality and resilience of our built and natural environment to ensure high standards of living, and carry out development that meets the needs of the present without compromising that of future generations.
Provide Affordable and Accessible Public Housing
MND will commit to support Singaporeans' homeownership aspirations and ensure public housing remains affordable and accessible.
Build Rooted and Cohesive Communities
MND will strive to foster our citizens' attachment and love for our homeland and maintain social cohesiveness in our communities, even as Singapore continues to be an open and globalised society.
Learn more about Ministry of National Development