National Library Board

AM/M/SM/AD, Digital Services and Products Division (Prototypes)

Fixed Terms

Closing on 09 Mar 2026

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What the role is

The National Library Board (NLB) nurtures Readers for Life, Learning Communities and a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore, the National Library and the National Archives of Singapore.

At NLB, you can look forward to a flexible, hybrid work environment with rewarding, impactful deliverables that improve the lives of the community. With caring colleagues, you will be in an ideal environment for professional development, innovation and impact.
We can offer you:
• A chance to Impact the Community, bridge gaps and empower everyone with the opportunity for learning and discovery.
• An opportunity to Innovate and Push Boundaries. We value ideas, curiosity and a passion for innovation to transform our libraries and archives.
• An organisation that Cares for your Growth and Wellbeing through investment in staff development and wellbeing in a supportive and collaborative environment.

What you will be working on

The officer will be part of a team that strategises and develops experimental services and products that enhance NLB’s digital offerings. To do so, the officer identifies and analyses emerging user needs and market trends to create innovative solutions that attract new audiences whilst strengthening engagement with existing patrons.

Key responsibilities include conducting user research, conceptualising and driving prototypes, and testing novel concepts through iterative development, as well as developing the scaling plan/strategy for successful prototypes. To perform these roles, the officer will collaborate with NLB divisions and external stakeholders to build digital tools, interactive platforms and experiences that support NLB’s core functions.

What we are looking for

Preferably more than 2 years of working experience in transformation, innovation, change management or equivalent roles. Officers with more years of experience will be considered for more senior roles.
Resourceful self-starter with the ability to make sense of data as well as abstract ideas and concepts into clearly defined problem statements and solution pathways.
Strategic thinker who is action oriented with strong interpersonal, facilitation and project management skills.
Able to work flexibly and effectively in diverse work situations and under tight deadlines.
Excellent communication skills (writing and speaking).
Able to work independently as well as in a team.

Successful applicant will be appointed on a project contract till 30 June 2027.

About your application process

This job is closing on 09 Mar 2026.

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within National Library Board or the wider Public Service.

About National Library Board

To each reader, the library is a window to a vibrant imagination and exciting possibilities. For families, the library experience occupies a special in their hearts and of memories collected over generations. Libraries hold a special and familiar place in each of our hearts. NLB seeks to provide a trusted, accessible and globally-connected library and information service so as to promote a knowledgeable and engaged society. If you share our passion to create memorable library experiences for all our readers, we invite you to join the NLB family.

Learn more about National Library Board