Info-communications Media Development Authority

Assistant Manager / Manager, Digital Access and Inclusion (1-yr Contract)

Fixed Terms

Closing on 30 May 2026

Scheduled system maintenance may affect applications for this job on 21 Feb. If you experience issues, save this job and try again later.

What the role is

IMDA’s vision is to build a dynamic digital economy, and a cohesive digital society, driven by an exceptional Infocomm and Media ecosystem.

In line with Singapore’s social compact, IMDA seeks to help every citizen (from the young to the old) thrive in the digital age, and feel that he or she can engage in activities online in a safe, inclusive and empowering way. IMDA works actively with the public, people and private sectors (3P) to Dream, Design and Deliver so as to strengthen the digital dimension of Singapore’s social compact, or Singapore’s digital future.

This way, no citizen will be left behind and we can move forward as one nation.

If you have the passion to work with 3P to strengthen our social compact in an increasingly digital age, and the needed skills or experience, do approach us to explore further.

What you will be working on

Responsibilities:

Plan, manage and deliver programmes and projects that provide low-income households and individuals with connectivity and infocomm devices, working closely with internal and external stakeholders, partners, and vendors.
Support management of existing IT systems as a business user, collaborating with internal teams and vendors to ensure continuous availability and minimal disruption.
Contribute to the management of new IT system development as a business user, ensuring requirements are appropriately scoped, business process reengineering/ improvement and performing user acceptance testing.
Assess grant applications and perform due diligence on funding claims submitted by grantees to ensure compliance with programme requirements.
Oversee and manage vendors to ensure contractual obligations are met and positive customer experience are delivered.

What we are looking for

Requirements:

Background in business/management or information technology
Minimum 3 years of relevant working experience in project management
Good communication skills (both oral and written)
Good interpersonal skills
Experience with system management (from business user perspective), grant processing, or the community and social service sector is preferred but not essential
Good knowledge and understanding of infocomm technologies, particularly infocomm applications for end-users
Passion for social causes

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About your application process

This job is closing on 30 May 2026.

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Info-communications Media Development Authority or the wider Public Service.

About Info-communications Media Development Authority

Info-communications Media Development Authority (www.imda.gov.sg) offers a rewarding career that gives you a front seat in the fast-changing infocomm media sector, where technology and content are shaping the way people view the world more than ever. We offer a wide range of opportunities, where talented individuals and teams can make a difference. Whether you are developing a telecommunications policy affecting consumers or spearheading a scheme to nurture budding media talents, each member of IMDA contributes towards driving innovation, enhancing productivity for economic growth, and improving the quality of life for all Singaporeans. As a statutory board in the Ministry of Communications and Information, IMDA promotes and regulates the infocomm and media sectors.

Learn more about Info-communications Media Development Authority