
SkillsFuture Singapore
Manager, SDL - Operations and Enforcement (LIMD)
What the role is
What you will be working on
Reporting to the team lead, the successful candidate will be responsible for the following responsibilities:
Responsibilities and Competencies:
Policy Development and Management
Develop and improve policies, processes, and systems to achieve efficient collection of levy and effective enforcement of the SDL Act
Data Management and Analytics
Leverage data and trends to monitor, review, and fine-tune enforcement strategies as well as drive process improvement.
Risk Assessment and Management
Perform in-depth analysis and reconciliation to identify high-risk employers and ensure timely and accurate collection of SDL payments.
Stakeholder Engagement
Collaborate with key Government agencies to facilitate the exchange of data/intelligence for effective management and enforcement of the SDL collections.
Communications and Engagement
Design and execute engagement and communication strategies to invoke call-to-action from employers, heighten awareness of their SDL obligations, and facilitate employers’ response to outstanding SDL payments
Reporting
Manage the delivery and performance of service providers/appointees assigned to process collections and conduct compliance audits to maintain high service standard.
Prepare and present reports to provide internal and external stakeholders with timely updates and information on the team’s progress and achievements.
What we are looking for
Proficient in executing job duties with required competencies.
Manager: Up to 5 years of relevant work experience in enforcement /audit /financial operations
Skilled in using technology and data analysis to inform decision-making.
Ability to build collaborative relationships with divisions and stakeholders.
Adaptable to disruptions and new challenges.
Strong policy acumen with excellent writing, communication, project management, and presentation skills.
Good analytical skills, particularly with Microsoft Excel (such as formula functions, pivot tables)
Interest in staying updated on trends to improve policies and processes.
Driven, meticulous, capable of multi-tasking, and working independently.
Knowledge of financial, accounting principles, and risk management is advantageous.
Note: This is an individual contributor role.
Successful candidate will be offered a 1-year contract with potential for a 1-year extension and consideration for permanent tenure thereafter.
Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out www.myskillsfuture.gov.sg for details on the CSP.
About your application process
This job is closing in 6 day(s).
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within SkillsFuture Singapore or the wider Public Service.
About SkillsFuture Singapore
Learn more about SkillsFuture Singapore