National Environment Agency

Assistant Manager - Systems and Protocol Branch (Contract)

Fixed Terms

Closing on 27 Feb 2026

Scheduled system maintenance may affect applications for this job on 21 Feb. If you experience issues, save this job and try again later.

What the role is

As an Assistant Manager (Systems and Protocol Branch), you will be part of the Division of Public Cleanliness which works closely with the public and various stakeholders to keep Singapore clean, by delivering high standards of public cleanliness and ensuring public outdoor spaces are litter-free.

You will play a crucial role in ensuring the effective implementation, monitoring, and operationalisation of an Artificial Intelligence (AI) solution aimed at monitoring the cleaning performance of public areas. This role requires a strong understanding of AI technologies, video analytics training, contract management, and project coordination. You will work in partnership with other departments, external stakeholders and vendors to plan and manage surveillance technology and deployment to ensure effective and efficient implementation of ground operations.

What you will be working on

Your primary duties will include:

Planning of resource deployment such as manpower and equipment to cover the key public areas under the AI project
Contract & vendor management such as raising work orders, managing contract utilisation and ensuring compliance with contractual requirements and obligations
Project Coordination: Collaborate with relevant teams to ensure the successful implementation and integration of AI and video analytics technologies for monitoring cleaning performance in public areas
Performance Monitoring: Utilise the AI and video analytics solution to track and evaluate the cleaning performance of public areas and provide regular reports
Improving the AI solution: Work with the vendor on validation of alerts and data annotation to train and improve the AI solution
Data Analysis: Extract and analyse relevant data to identify trends that could support the operational teams in their work
Quality Assurance of Cleaning works: Ensure that any detected cleaning lapses are rectified in accordance with contractual requirements
Attend to related enquiries and troubleshooting issues
Any other ad-hoc tasks as assigned

What we are looking for

You should possess the following qualities:-

Proficient in Microsoft Office Excel, e.g. toggling excel, functions, coming up with creative presentations
Preferably possess basic knowledge in video analytics and/or machine learning applications
Strong team player with good communication, interpersonal and written skills.
Class 2 or Class 3 driving licence preferred (NEA vehicle may be available for field operations)
Able and willing to work outdoors, on weekends and after working hours if required
Meticulous, organised and able to multi-task
Proactive, self-driven and always ready to strive for improvement
Outgoing and pleasant personality
Mature, independent and resourceful

About your application process

This job is closing on 27 Feb 2026.

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within National Environment Agency or the wider Public Service.

About National Environment Agency

The National Environment Agency (NEA) is the leading public organisation responsible for ensuring a clean and sustainable environment for Singapore. Its key roles are to improve and sustain a clean environment, promote sustainability and resource efficiency, maintain high public health standards, provide timely and reliable meteorological information, and encourage a vibrant hawker culture. NEA works closely with its partners and the community to develop and spearhead environmental and public health initiatives and programmes. It is committed to motivating every individual to care for the environment as a way of life, in order to build a liveable and sustainable Singapore for present and future generations. For more information, visit www.nea.gov.sg

Learn more about National Environment Agency