1. Merchant and Resident Engagement
2. Manage and Supervise CDC Ambassadors
3. Managing Enquiries/Feedback
4. Reports and Other duties
2. Manage and Supervise CDC Ambassadors
3. Managing Enquiries/Feedback
4. Reports and Other duties
People's Association
Manager (Outreach- Special Project), SE CDC
Fixed Terms
Closing on 28 Feb 2026What the role is
What you will be working on
Responsibilities
1. Merchant and Resident Engagement:
a) Work closely with the Senior Manager, Assistant Director and CDC Ambassadors to engage/onboard and support supermarkets, merchants and hawkers on the CDC Vouchers Scheme.
b) Build rapport with the supermarkets, merchants, hawkers and residents through consistent engagement.
c) Gather human interest stories.
2. Manage and Supervise CDC Ambassadors:
a) Coordinate regular meetings with Senior Manager and Assistant Director to coach/discuss operational details with CAs.
b) Manage the training and deployment of CAs for merchant and resident engagement.
c) Support the recruitment, remuneration and HR related matters of CAs.
3. Managing Enquiries/Feedback:
a) Handle referrals/queries from residents, merchants and other stakeholders.
b) Follow up on technical/operational issues with stakeholders.
c) Gather feedback.
4. Reports and Other duties:
a) Work closely with stakeholders on the administration of regular/ad-hoc reports.
b) All other initiatives assigned by the Senior Manager and Assistant Director e.g. event launch, briefings, surveys, etc.
What we are looking for
Other Duties
• Other ad-hoc assignments, duties not covered under main responsibilities and duties.
• Participate in cross-team building initiatives.
Requirements
1. Minimum of 3 years work experience - leading a small team would be an advantage.
2. Good relationship management and data analytical skills.
3. Strong team-player and self-starter.
4. Proficient in Microsoft Office.
About your application process
This job is closing on 28 Feb 2026.
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within People's Association or the wider Public Service.
About People's Association
The People’s Association was set up in 1960, in a time of racial and communal strife, to foster racial harmony and social cohesion. Today, we continue to be driven by the same purpose - to build an inclusive, united and resilient Singapore. We create spaces and opportunities for people of different backgrounds to participate and volunteer in their community. Through community participation, we connect people and deepen relationships to build communities of mutual care and trust.
Learn more about People's Association