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Ngee Ann Polytechnic

Ngee Ann Polytechnic

DEPUTY DIRECTOR, STRATEGY, QUALITY & SHARED SERVICES - CET ACADEMY

Fixed Terms
Closing on 01 Mar 2026

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What the role is

This is a 2-year contract position as a Deputy Director in the CET Academy.

As Deputy Director, Strategy, Quality and Shared Services in Ngee Ann Polytechnic’s (NP) Continuing Education and Training Academy (CETA), you will lead two teams of officers focused on strategy for adult education, shared services including data, career services and administration, as well as academic quality. This pillar’s work steer the direction for our products and enhance continual improvement in their quality to grow B2B and B2C business.

What you will be working on

Your responsibilities will include, but are not limited to, the following:

1. Academic Quality Assurance and Enhancement

  • Review and manage NP’s academic quality framework and how it relates to adult learning and andragogy

  • This includes data monitoring and analysis to provide advice to schools and departments on enhancing the quality of their CET programmes

2. Formulate and execute strategic plans to support the national SkillsFuture movement and lifelong learning including:

  • Annual planning, tracking and monitoring outcomes for CET programmes

  • Developing the strategy for specific CET products, schemes, as well as type of learners

3. Guide the team on shared services delivery including:

  • Data analytics, data automation and storytelling which will shape the strategy pieces and monthly reporting to management

  • Career services, counselling and guidance for NP’s adult learners

  • Administrative functions including CETA’s finance and procurement processes

4. Work closely with the operational, partnerships and marcomms teams in CETA, and stakeholders such as schools and departments to enhance NP’s overall CET offerings.

What we are looking for

  • Possess at least 10 years of working experience at the middle to senior-management level, managing and leading a team of officers

  • Prior experience and training in andragogy, pedagogy and academic teaching

  • Leadership and managerial experience in strategy and planning, that leverages the use of data

  • Proven track record in engaging various stakeholders, building win-win relationships and fostering collaborations

  • Excellent team player with strong interpersonal skills to work effectively across schools and departments, as well as different levels of staff

  • Fluency with data and analytics

About your application process

This job is closing on 01 Mar 2026.

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Ngee Ann Polytechnic or the wider Public Service.

About Ngee Ann Polytechnic

At Ngee Ann Polytechnic, our nine academic schools offer over 40 full-time diplomas to a growing student population of more than 15,000. As a public tertiary institution, internationally-recognised for its academic excellence and close industry links, NP prides itself on having a dedicated and professional teaching faculty, complete with campus facilities that are among the finest in the world. An institution of higher learning, Ngee Ann Polytechnic believes in giving every student an enriching learning experience and every employee the opportunity to build a meaningful career. If you are a self-starter with an innovative mind, a versatile person with the drive for all-rounded excellence, and a dedicated team player who shares our vision and values, we invite you to join our inspired team.

Learn more about Ngee Ann Polytechnic