ISEAS -Yusof Ishak Institute

Intern, IT Infrastructure (Systems & Service Management)

Internship

Closing on 04 Mar 2026

What the role is

The ISEAS – Yusof Ishak Institute is a leading research centre dedicated to the study of socio-political, security and economic trends and developments in Southeast Asia and its wider geostrategic and economic environment.

Applications are invited for the following position:

Intern, IT Infrastructure (Systems & Service Management)

What you will be working on

As an IT Infrastructure Intern, you will gain comprehensive industry exposure to the technical backbone of a leading research institute. This role is designed as a mentorship-driven learning journey where you will develop professional IT Service Management (ITSM) skills. Under the guidance of the infrastructure team, you will learn to navigate complex technical ecosystems and bridge the gap between user needs and innovative technical solutions.

End-User Experience & Troubleshooting: Gain hands-on experience in diagnosing and resolving diverse IT incidents for staff and researchers. You will focus on the "why" behind technical solutions to improve overall system reliability.
Workflow Digitization & Automation: Take a lead role in automating internal IT request forms. You are encouraged to research and propose new tools or creative workflows that enhance the Institute’s operational efficiency.
Systems & Infrastructure Exposure: Participate in the maintenance and configuration of enterprise computing resources—including notebooks, servers, and network devices—to understand the full IT asset lifecycle.
Governance Support: Assist the team in maintaining IT policies and security standards (in compliance with IM8), ensuring a secure and efficient digital environment.

What we are looking for

Requirements

Curious & Analytical Mindset: A proactive learner with a strong desire to understand enterprise-level IT infrastructure and modern digital solutions.
Collaborative Spirit: The ability to work both independently and effectively within a team-oriented environment.
Innovation-Driven: An interest in process optimization and the confidence to share fresh perspectives on how IT services can be improved for the ISEAS community.
Technical Proficiency: Familarity with the Microsoft 365 ecosystem (Outlook, Excel, Word) and basic hardware/software troubleshooting.

Internship Period: May 2026 – Aug 2026

Application

All applicants must submit the following materials: (1) cover letter indicating your availability period (2) curriculum vitae, (3) a copy of latest academic transcript.

About your application process

This job is closing on 04 Mar 2026.

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within ISEAS -Yusof Ishak Institute or the wider Public Service.

About ISEAS -Yusof Ishak Institute

The ISEAS – Yusof Ishak Institute is a regional research centre dedicated to the study of socio-political, security and economic trends and developments in Southeast Asia and its wider geostrategic and economic environment.

Learn more about ISEAS -Yusof Ishak Institute