Manager/Senior Manager (Partner Management), RPG/RSV

Join Us at MSF for A Meaningful, People-Centric Career! At MSF, our mission is to nurture and build resilient individuals, strong families, and a caring society. We offer meaningful and impactful people-centric careers in the design and delivery of policies, services and programmes. We are an all-inclusive and family friendly workplace where career growth is prioritised through a comprehensive suite of development opportunities to help our officers succeed today as well as be future-ready. We do this through various formal and informal learning and development programmes for officers to build different competencies and gain diverse work experiences within MSF, the Public as well as the Social Service Sectors. You will be part of the Rehabilitation and Protection Group (RPG) that undertakes the statutory functions in the rehabilitation of adult and youth offenders, and the protection of children, families and vulnerable adults (VAs). Guided by our mission to prevent harm, protect and rehabilitate individuals, and strengthen families at risk, RPG strives toward its vision of transformed lives and safe, thriving families. Description of Branch: Partner and Capability Development Branch The Partner and Capability Development (PCD) Branch focuses on building the collective capabilities of staff and partner agencies. The team seeks to enhance the coordination of common services, enabling integrated management of partners, vendors and related stakeholders. Future Capability Development Section/ Sector Development Team You will be part of the Future Capability Development Section/ Sector Development Team that oversees the capability building of the Rehabilitative Service’s sector partners, namely the Social Service Agencies that deliver pre-Court Diversionary Programmes and pre-Family Guidance Order (FGO) services, Voluntary Children’s Homes (VCH) and Hostels, and Responsible Gambling providers (RG). As part of capability building efforts, the Sector Development Team also delivers trainings to support sector partners in delivering services and MSF-funded programmes to clients. We are looking for dynamic individuals who share our passion in supporting the rehabilitation of our beneficiaries and working closely with our partners.

The jobholder provides case consultations to its partners on high risk and complex cases. He/she also ensures the relevance of the services and programmes in meeting the needs of the youth beneficiaries and upholds high service and programme standards delivered by its partners through strong engagement and capability development. Job Description: • Maintain oversight of high-risk and complex substance abuse cases, and provide consultation to partners, including risk and safety management consultation • Ensure high programme and service standards by articulating assessment and case management guidelines • Undertake partner engagement to improve collaboration • Support partner capability building efforts

Background and Experience Required: • Background preferably in Social Work, Psychology or other related Social Sciences. • Previous experience in social service sector, youth offender rehabilitation and/or family work. • Relevant experience in case management operations planning, training, and/or partner management Competencies Required: • Strong case management skills • Effective stakeholder engagement skills • Strong problem-solving, conceptualising and planning ability • Result-focused and able to work in a challenging and fast-paced environment • Good team player