The Executive will support the Compliance Operations team in implementing and maintaining the employment debarment or blacklist (BL) administration and monitoring framework for employers, employment agencies, and foreign workers who have violated work pass regulations. This role is essential in ensuring the day-to-day operations of the BL process and contributing to the overall compliance efforts of the Work Pass Division.
Ministry of Manpower
Senior Executive/Executive, Compliance Operations, WPD
Contract
Closing on 13 Mar 2026What the role is
What you will be working on
• Administer BL for employers, work pass holders and employment agencies in violation of work pass regulations.
- Evaluate requests from other divisions within MOM and external agencies to determine if BL is warranted under the BL administration and monitoring framework.
- Ensure necessary documentation is complete and accurate for BL requests, in line with SOP.
- Assess appeals related to BL, in line with SOP.
• Address and resolve inquiries from stakeholders regarding BL status and procedures, as well as escalated cases by MOMCC from work pass applicants within established service level.
• Assist in the documentation of standard operating procedures for the BL administration framework.
• Support the Senior Manager/Managers in implementing new initiatives and improvements to the BL processes, such as conducting User Acceptance Testing (UAT) based on predefined test scenarios and expected system performance to ensure accuracy in system implementation.
What we are looking for
• Possess good customer service and communication (written and spoken) and stakeholder management skills
• Possess good analytical, creative thinking and problem-solving skills
• Be a good team player with a customer-focused mindset
• Be proactive in problem solving and adaptable in dealing with different situations and handling multiple portfolios/tasks
• Be able to handle difficult customers, work independently, adapt to fast and complex changes; and handle multiple tasks/portfolios
About your application process
This job is closing on 13 Mar 2026.
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Ministry of Manpower or the wider Public Service.
About Ministry of Manpower
Championing Human Potential for a Thriving Singapore
Singaporeans are at the heart of what we do. The Ministry of Manpower (MOM) empowers our people and fosters a thriving, inclusive workforce that drives Singapore's growth and prosperity. By working closely with our tripartite partners, industry and community stakeholders, we strive to create workforce and workplace policies that foster resilience, adaptability, and a bright future for a thriving Singapore.
As an MOM officer, you will be part of this meaningful mission, contributing across diverse and impactful areas - from shaping forward-looking and effective manpower policies and strengthening industrial relations, to enhancing workplace safety standards and ensuring balanced local and foreign workforce regulations. Here at MOM, we are committed to creating an inclusive experience not just for our national workforce, but also for our officers who work tirelessly to champion human potential for a thriving Singapore.
Learn more about Ministry of Manpower