As part of the SFA’s Authorisation Management Department under the Authorisations Division, you will be responsible to drive systems and process improvements for SFA's food safety operations through strategic analysis of policy, operational and data requirements, project management, and stakeholder coordination. This role serves as a critical bridge between business users and technical solutions, ensuring that business and operational requirements are effectively translated into technology-driven solutions whilst facilitating cross-departmental coordination and regulatory compliance activities.
Singapore Food Agency
Manager/Assistant Director
Fixed Terms
Closing on 12 Mar 2026What the role is
What you will be working on
- Oversee the management of existing food safety-related ICT systems and lead development and implementation of new ICT systems to meet business user requirements and operational needs.
- Work closely with business users to define system requirements and coordinate the enhancement of existing ICT systems and developing new systems.
- Analyse and improve business processes, products and services by analysing data, gathering requirements, and recommending technology-driven solutions.
- Ensuring SFA’s policies and regulations are aligned to business and operational requirements and factored into system functionalities
- Explore and pilot operations-technology integration projects, identify opportunities where technology can enhance business processes and improve efficiency, and drive measurable outcomes.
- Handle industry and public queries and feedback
- Facilitate communication and coordination between different organisational units, ensuring alignment of objectives and efficient workflow management.
What we are looking for
- Bachelor’s degree in business administration, Information Systems, Engineering, or related field
- Computer literate, with good knowledge of Microsoft Office (Word, Excel, PowerPoint, Access & Outlook)
- Good writing skills
- Highly self-motivated and committed.
- Ability to handle and meet tight deadlines
- Meticulous and analytical with problem-solving capabilities
- Mature, independent and resourceful
- Strong interpersonal and collaboration skills
- Good team player
- Experience in process improvement and system integration will be an advantage
- Ability to translate business requirements into functional specifications
About your application process
This job is closing on 12 Mar 2026.
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Singapore Food Agency or the wider Public Service.
About Singapore Food Agency
The Singapore Food Agency (SFA) is a new Statutory Board formed under the ‘Ministry of Sustainability and the Environment (MSE) to oversee food safety and security. The SFA will serve as the single point of contact for public feedback on food-related issues, and strengthen management of foodborne disease outbreaks to protect public health.
The SFA will also facilitate more business-friendly regulations with oversight of all food safety policies and consolidation of food laboratory capabilities to deepen competencies in food diagnostics, and research and development in food safety.
Learn more about Singapore Food Agency