Statistician (Communications and Engagement Division)

As a Statistician in the Communications and Engagement Division, your responsibilities include: • Developing new and enhanced capabilities for the Department’s public facing Artificial Intelligence (AI) Chatbot, i.e., Statistics ANd Data Retrieval A.I. assistant (SANDRA). • Profiling SANDRA’s capabilities to various target user segments. • Communicating and disseminating official statistics through various communication platform.

• Support the expansion of SANDRA's scope to cover all data formats in the SingStat Table Builder, including cross-sectional and multi-dimensional tables, as well as contents on the SingStat Website such as publications, methodological papers, infographics, dashboards, glossary, and FAQs. • Share statistical domain knowledge with vendors to facilitate development and identify enhancements to improve SANDRA's system capabilities. • Continuously monitor and track SANDRA's responses to ensure accuracy, address user feedback, and handle service queries and requests. • Support publicity and outreach efforts on SANDRA, including conducting sharing sessions to government agencies and the public. • Conduct regular benchmarking against similar systems by other agencies, national statistical offices, and international organisations to identify best practices and emerging features for continuous enhancement. • Assist with crafting of requirement specifications, create test cases, and conduct User Acceptance Testing to ensure SANDRA meets user needs and maintains high accuracy standards. • Undertake research and stay abreast of key developments in AI-related applications for public-facing services and statistical dissemination. • Support the development of marketing communication materials for various public-facing and internal channels, including social media posts, EDMs, and publicity materials across different platforms.

Candidates with the following skills and possessing the following qualities • Knowledge or experience in areas of AI development and applications is advantageous. • Proficiency in Adobe suite (e.g., Illustrator) with graphic design capabilities and experience in data visualisation and storytelling. • Strong organisational skills and the ability to multi-task. • Excellent writing, presentation, communications and engagement skills. • Ability to work in a fast-paced and dynamic environment. • Meticulous and resourceful. • Works well both independently and as a member of a team. Development Opportunities and Benefits: • DOS believes in the career development and training of our staff to bring out their best potential at work • You will be equipped with skills and subject matter know-how via in-house and external learning and development opportunities. You will also be exposed to different statistical work via our structured job rotation programme. • DOS offers attractive and market competitive benefits which include mid-year & year-end variable payments and market adjustment component. • To support your personal needs, DOS also provides for flexible working arrangements including hybrid work and staggered working hours. If you encounter any problem applying to our position(s) posted on the portal, please send your application directly to DOS via info@singstat.gov.sg. Kindly include the error message displayed on the Careers@Gov page. Thank you.