Manager/ Senior Manager (Operations Policy and Planning), RPG/POP

You will be part of the Rehabilitation and Protection Group (RPG) that undertakes the statutory functions in the rehabilitation of adult and youth offenders, and the protection of children, families and vulnerable adults (VAs). Guided by our mission to prevent harm, protect and rehabilitate individuals, and strengthen families at ri sk, RPG strives toward its vision of transformed lives and safe, thriving families. At RPG, you will find a dynamic and supportive environment dedicated to your professional growth in rehabilitation and protection work, while being part of the broader MSF community that invests in career development. You will have access to comprehensive training to build essential capabilities and deepen your expertise, ensuring you are equipped to make a meaningful impact. Whether you are exploring different career paths within RPG or the wider MSF network, you will receive the resources and support needed to reach your full potential. With carefully curated programs and initiatives, we invest in your development so you can thrive in a fulfilling and impactful career. As part of RPG, the Prevention and Operations Policy Division (POP) is responsible for the overall prevention strategy planning, corporate strategic planning, operations policy and technology transformation for the RPG.

You will be part of the Operations Policy and Planning team in POP to develop and implement operations policies and service models to improve services for vulnerable individuals and families. You will: • Develop and review operations policies and service models relating to the rehabilitation of offenders, protection of children and families from domestic violence, and/or gambling safeguards; • Implement new operations policies, service models, or legislative amendments in collaboration with RPG operational divisions; • Collaborate with policy directorate to ensure alignment between policy intent and operations policies; • Work closely with RPG operational divisions and stakeholders to identify gaps and propose solutions; • Optimise limited resources to better protect the vulnerable and rehabilitate youth offenders.

The ideal candidate should be able to: • Analyse gaps, emerging needs, cross-cutting issues, trade-offs and adopt mindset shifts to propose solutions; • Drive and project manage initiatives to ensure timely implementation; • Develop and review funding and service models with clear strategies to achieve service goals; • Clearly and concisely articulate strategies and proposals; • Work well together other RPG and MSF divisions; • Bridge and facilitate communication between policy and operations teams. The candidate should be/have: • Strong analytical, writing and communication skills; • Self-driven, resourceful, adaptable team player in a fast-paced environment; • Strong problem-solving and stakeholder engagement skills; • Comfortable with navigating ambiguity and eager to learn; • Familiarity with operations planning, policy, RPG operational work or funding/service model development will be an advantage