The Social Support Group (SSP) implements programmes and initiatives to support lower-income and vulnerable families so that they achieve stability, self-reliance and social mobility over time.
Within the SSP, the ComLink Operations Branch works with Social Service Offices (SSOs) island-wide to steer and strengthen the social service ecosystem to deliver comprehensive, convenient and coordinated support for lower-income and vulnerable families.
Ministry Of Social And Family Development
Manager, ComLink Operations Branch (SSP/SD)
Permanent/Contract
Closing on 31 Mar 2026What the role is
What you will be working on
Responsibilities:
You will lead on understanding the needs of lower-income and vulnerable families and cultivating strong partnerships with community stakeholders, including businesses and donors, to co-create and deliver programmes and initiatives to plug those needs.
Your key responsibilities include:
• Identifying underserved or emerging needs in the community through data and research
• Strategising and building partnerships with community stakeholders including businesses and donors to mobilise them to plug needs and build trust for MSF’s work
• Cultivating and recognising community stakeholders for their partnership through impact measurement and regular engagement and appreciation events
• Managing and reviewing operational guidelines and data systems to support best practices and centralised tracking across SSOs
What we are looking for
• Tertiary qualifications preferably in Social Sciences
• At least 2 years of relevant working experience in the social service sector or relating to stakeholder engagement and impact measurement
• Strong interpersonal and communication skills to steer partnership across diverse internal (e.g. SSOs, other public agencies) and external stakeholders
• Familiarity with, or willingness to pick up, data visualisation and analytics tools (e.g. Tableau, PowerBI)
• Proactive team player with a passion for serving lower-income and vulnerable families
About your application process
This job is closing on 31 Mar 2026.
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Ministry Of Social And Family Development or the wider Public Service.
About Ministry Of Social And Family Development
“We are Professionals with Passion for People”
The Ministry of Social and Family Development (MSF) develops the “heartware” for Singapore through our policies, community infrastructure, programmes and services. Our mission is to nurture resilient individuals, strong families and a caring society that can overcome challenges together.
We are committed and passionate in developing a strong social service sector, and play key roles in shaping the future of Singapore. Through these efforts, we hope to play a part in helping our citizens achieve their hopes and aspirations for themselves and their families.
A career in MSF is a challenging and fulfilling one that allows you to make a difference in shaping the lives of Singaporeans. If you are driven and enjoy working in a fast-paced environment, we welcome you to be part of the MSF Family!
Learn more about Ministry Of Social And Family Development