Senior Manager (HR Technology)

We're seeking an experienced technology professional to drive transformational change at the intersection of HR, technology and process innovation. You will lead initiatives leveraging automation, AI and data analytics to enhance HR operations and elevate the strategic contribution of HR across the Ministry of Health (MOH).

Drive HR Transformation • Support HR System reviews and access management to ensure that all technology solutions adhere to Instructional Manuals, compliance standards and security protocols. • Develop analytical tools and champion AI adoption to streamline HR-related processes. • Identify process automation/improvement opportunities and drive change to boost operational efficiency. Champion Technology Adoption • Support the deployment of AI tools and digital solutions to enhance productivity. • Provide training and user support for new processes and automated workflows. • Monitor technology performance and share success stories across the organisation. Build Technical Capabilities • Assess technical skills gaps and support training initiatives. • Help build a technology-savvy team through targeted capability development. Enable Data-Driven Decisions • Engage stakeholders to understand metrics and data requirements. • Develop dashboards and prototypes that deliver meaningful insights. • Train users and continuously refine analytics tools for maximum impact. Enable Secure Digital HR Systems Operations • Manage SAP GRC user access and authorisations for the SAP HR system and other related HR platforms in accordance with approved access requests, defined roles and control requirements. • Represent the Ministry to perform annual user access and security reviews for SAP HR and related HR platforms, including role validation, segregation‑of‑duties checks and follow‑up on identified exceptions. • Work with HR, IT and system administrators to resolve system and access‑related issues, ensuring stability, usability and continuity of Digital HR platforms. • Design and automate regular, accurate and timely generation of HR reports from the SAP HR system and other relevant data sources to support HR operations.

• Degree in IT or related discipline. • At least 6 years of relevant experience, including 2 years in the development and implementation of Robotic Process Automation (RPA) tools and Corporate Systems (e.g. SAP HR). • Hands‑on experience in SAP HR systems, with working knowledge of SAP GRC Access Control. • Practical experience supporting Digital HR platforms, including resolving system, access and data‑related issues in collaboration with IT and system administrators. • Strong working experience applying M365 tools (such as Excel, SharePoint Online and Teams), Power Platform and AI‑enabled tools to support Digital HR reporting, automation and secure operational processes. Key Competencies Required: • Thinking Clearly & Making Sound Judgements – Strong analytical and critical thinking abilities to support the crafting of sound policy recommendations; ability to grasp timelines, operating context and ground realities. • Learning & Putting Skills into Action - Possesses the drive and curiosity to learn and apply new skills, knowledge and new ways of working. • Improving & Innovating – Ability to seek continual improvements, and to innovate and experiment while managing the risks involved. • Working Effectively with Stakeholders – Ability to mobilise and rally partners and stakeholders towards a collective purpose. As part of the shortlisting process for this role, candidates may be required to complete a medical declaration and/or undergo further assessment.