The Customer Innovation (CI) Division is responsible for shaping and delivering digital solutions to enhance enterprise engagement and expand Enterprise Singapore’s reach to support more companies. The division works closely with internal and external stakeholders to design and implement impactful Whole-of-Government (WOG) digital products that address business needs and improve the overall enterprise experience.
Enterprise Singapore
(Senior) Development Partner, Customer Innovation
Permanent
Closing on 18 Apr 2026What the role is
What you will be working on
This role plays a key part in driving digital product development and stakeholder engagement.
Digital Product Development & User Experience
Lead and support work related to identifying business users’ pain points, conducting research, and proposing digital solutions to improve user experience.
Collaborate with UX designers, product managers, and developers to translate business needs into functional product features.
Policy, Strategy & Stakeholder Management
Contribute to the development and implementation of policies and processes supporting product lifecycle (development, implementation, maintenance).
Define and track “north star” product metrics and performance indicators.
Manage stakeholders by understanding diverse interests and aligning shared objectives.
What we are looking for
What You’ll Be Using and Applying
Experience in digital product development or implementation (at least 2+ years).
Strong capabilities in user-centric research, insights generation, and user behaviour analysis.
Knowledge of digital product development processes, policy communications, and platform operationalisation.
Skills in design thinking, UX design, product management, agile methodologies, and data analysis.
Familiarity with tools such as Confluence, Jira, Figma, and product operations practices.
How We Work Together
We value individuals who are mission-driven, proactive, and take ownership of their work. You should be comfortable navigating ambiguity, thinking strategically about complex problems, and viewing setbacks as opportunities for growth.
We look for team players who collaborate effectively, celebrate shared successes, communicate clearly, and contribute positively to a dynamic and evolving team environment.
About your application process
This job is closing on 18 Apr 2026.
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Enterprise Singapore or the wider Public Service.
About Enterprise Singapore
Enterprise Singapore is the government agency championing enterprise development. The agency works with committed companies to build capabilities, innovate and internationalise.
It also supports the growth of Singapore as a hub for global trading and startups, and builds trust in Singapore’s products and services through quality and standards.
Visit www.enterprisesg.gov.sg for more information.
Learn more about Enterprise Singapore