As a senior manager/manager in the Ops Tech branch, you will be part of the team supporting the planning, delivery and maintenance digitalization projects / products / initiatives etc.
Ministry of Manpower
Senior Manager / Manager, Ops Tech Branch, Plans Department, ACE Group
Permanent/Contract
Closing on 10 Apr 2026What the role is
What you will be working on
You will support team leads and be given responsibilities to lead tasks across key areas of work, including defining the product vision and conducting periodic reviews of ACE digital products. These products encompass systems supporting migrant worker operations and well-being, such as the Recreation Centre Management System for end-to-end RC management, Ops Management System and inFORM/inFORM2 for ground operations and incident response, Onboarding and Primary Care System for migrant worker support, and mobile applications like FWMOMCare and interfacing eServices.
In this role, you will act as the primary liaison between users of ACE digital products from within ACE Group, broader MOM, and external agencies, including dormitory operators, employers, and other stakeholders in the migrant worker ecosystem, and the implementation team of business analysts and developers, working collaboratively with the implementation team of business analysts and developers to discuss user stories and develop solutions that meet business requirements whilst supporting ACE's mission of monitoring, planning, and supporting migrant worker operations.
Additionally, you will leverage data integration and analytics to strengthen early issue detection and operational readiness, manage the product backlog for digital products with a focus on proactive and data-driven approaches and prioritise features for implementation that enhance migrant worker well-being and compliance monitoring, oversee interfaces and links with other MOM systems and external agencies, and manage resourcing including budget allocation for digital products to ensure effective delivery and operational excellence in supporting the migrant worker ecosystem.
What we are looking for
• Tertiary qualification in Technology related discipline is preferred.
• Resourceful and resilient with capacity to manage stressful situations
• Ability to multi-task and work in a dynamic environment
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
About your application process
This job is closing on 10 Apr 2026.
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Ministry of Manpower or the wider Public Service.
About Ministry of Manpower
Championing Human Potential for a Thriving Singapore
Singaporeans are at the heart of what we do. The Ministry of Manpower (MOM) empowers our people and fosters a thriving, inclusive workforce that drives Singapore's growth and prosperity. By working closely with our tripartite partners, industry and community stakeholders, we strive to create workforce and workplace policies that foster resilience, adaptability, and a bright future for a thriving Singapore.
As an MOM officer, you will be part of this meaningful mission, contributing across diverse and impactful areas - from shaping forward-looking and effective manpower policies and strengthening industrial relations, to enhancing workplace safety standards and ensuring balanced local and foreign workforce regulations. Here at MOM, we are committed to creating an inclusive experience not just for our national workforce, but also for our officers who work tirelessly to champion human potential for a thriving Singapore.
Learn more about Ministry of Manpower