Executive / Senior Executive, Zakat Operations and Policy, Community Funds

Primary Roles:

Digital Marketing & Communications

• Develop and execute comprehensive digital marketing strategies across multiple platforms to promote Zakat and community funds, leveraging AI-powered tools for content generation, audience segmentation, and predictive analytics

• Create engaging content for social media channels, websites, and mobile applications to drive community participation

• Design and implement targeted campaigns for different demographic segments within the Singapore Muslim community

• Analyse campaign performance data and develop strategic recommendations to guide future marketing decisions and budget allocation

Mainstream Media & Traditional Marketing

• Develop and coordinate omni-channel marketing campaigns across mainstream media including print, radio and television

• Design integrated marketing campaigns that seamlessly blend digital and traditional media approaches

Community Engagement & Donor Stewardship

• Transform campaign analytics into compelling public narratives that demonstrate MUIS' impact, build community trust, and inspire increased participation in Zakat and community fund initiatives

• Manage donor database and design stewardship programmes to support retention

• Develop educational materials to support awareness programmes in understanding Islamic financial obligations (incl, Zakat, Fidyah, Kafarah)

• Conduct public surveys and feedback collection initiatives to gather community insights that inform strategic decisions for Community Funds Cluster

Education and Experience

• Tertiary education in Marketing, Communications, Information Technology, Public Policy, or related field

• 3-5 years of experience in digital marketing, communications, or related fields

• Experience in social media marketing and content creation

• Exposure to government or non-profit sector environment preferred

Technical Skills

• Proficiency in digital marketing tools, social media platforms, and basic analytics

• Understand IT systems, content management, and digital payment platforms

• Experience with Microsoft Office suite and basic data analysis tools

• Familiarity with graphic design software and content creation tools

• Basic knowledge of government processes and compliance requirements

Specialised Knowledge

• Basic understanding of Islamic finance principles, particularly Zakat concepts

• Awareness of Singapore's multicultural environment and engagement practices

• Understanding of digital security and data protection basics

• Knowledge of statutory board operations preferred

Core Competencies

• Strong communication skills in English and Malay

• Good analytical and problem-solving abilities

• Ability to manage multiple tasks and meet deadlines

• Creative thinking with attention to detail

• Collaborative approach and ability to work in teams

Personal Attributes

• Interest in serving the Singapore Muslim community and supporting values

• Professional integrity suitable for statutory board environment

• Proactive mindset with willingness to learn

• Adaptability to new technologies and changing requirements

• Cultural sensitivity and respect for diverse community perspectives

Successful candidate will be appointed on contract basis.

In general, applicants can expect to hear from us within 4 weeks of the close of the application window. In the event where we receive a high number of applications, applicants will receive an update on their status within 6 weeks of the close of the application window. If you are facing issues submitting your application, please contact us at careers@muis.gov.sg for assistance.