Senior Infra/ Infra Ops & Support Specialist (Storage) (Contract)

Storage & Backup Operations

• Implement and maintain enterprise storage and backup infrastructure spanning on-premises and cloud environments

• Execute daily storage and backup operations, including provisioning, monitoring, and troubleshooting

• Monitor backup success rates, investigate failed backups, and ensure data integrity

• Perform regular backup restoration testing and validation procedures

• Configure and maintain backup reporting and monitoring systems

• Execute storage capacity planning and performance optimisation activities

Technical Implementation

• Deploy and configure Hitachi storage systems and Commvault backup infrastructure

• Implement backup policies and retention strategies as defined by the Tech Lead

• Develop automation scripts for routine storage and backup tasks

• Participate in infrastructure-as-code initiatives for storage operations

• Assist in proof-of-concept activities for new storage and backup technologies

• Support cloud migration initiatives and hybrid storage implementations

Operational Support

• Provide incident response and resolution for storage and backup issues

• Participate in 24x7 on-call rotation when required

• Perform regular health checks and preventive maintenance activities

• Execute system patching and firmware updates according to maintenance schedules

• Process and fulfil service requests within agreed SLAs

• Generate reports on storage utilisation, performance metrics, and backup status

Documentation & Compliance

• Maintain accurate documentation of operational procedures and system configurations

• Ensure compliance with data retention policies and regulatory requirements

• Participate in change management processes and coordinate maintenance windows

• Support disaster recovery testing and business continuity exercises

• Contribute to knowledge base articles and technical documentation

Continuous Improvement

• Identify opportunities for operational efficiency improvements

• Participate in technology evaluation and testing activities

• Contribute to the development of best practices and standard operating procedures

• Support training and knowledge transfer activities within the team

• Assist in cost optimisation initiatives across storage infrastructure

• Minimum 5 years of experience in enterprise storage and backup administration

• Hands-on experience with Hitachi storage systems and Commvault backup solutions

• Experience with storage networking protocols and backup technologies

• Familiarity with ITIL processes and practices for IT Service Management

Technical Skills

• Enterprise Storage: Hitachi Vantara storage systems, SAN/NAS architectures, storage protocols

• Backup Solutions: Commvault administration, backup methodologies (full, incremental, differential)

• Cloud Storage: AWS S3, Azure Blob Storage, Google Cloud Storage

• Scripting: PowerShell, Python, or similar languages for automation tasks

• Monitoring Tools: Experience with storage and backup monitoring solutions

• Operating Systems: Windows Server and Linux administration

Professional Qualifications

• Hitachi Vantara storage certifications

• Commvault certifications

• Cloud platform certifications (AWS, Azure, or GCP)

• ITIL Foundation certification

Personal Attributes

• Strong analytical and problem-solving capabilities

• Excellent attention to detail and accuracy

• Good written and verbal communication skills

• Ability to work effectively both independently and as part of a team

• Proactive approach to identifying and resolving issues

• Willingness to learn new technologies and adapt to changing requirements

• Service-oriented mindset with focus on operational excellence

• Ability to work under pressure and manage multiple tasks effectively

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

This is a 2-Year contract position. All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.