Assistant Manager / Manager (Quality Audit and Management)

The Quality Audit & Management (QAM) team drives and enhances DSTA’s corporate governance effort, including its Quality Management System and Internal Quality Audits. In this role, you will collaborate with cross-functional teams across DSTA and stakeholders to ensure compliance, streamline processes, and implement digital transformation initiatives. Your expertise will be instrumental in upholding operational excellence, maintaining high-quality standards, and strengthening governance frameworks.

Corporate Governance • Develop, implement, and continuously improve corporate governance policies and frameworks to uphold accountability, control, and alignment with regulatory requirements and best practices. • Promote innovation, and identify and implement opportunities to simplify governance-related processes while maintaining high standards of compliance and integrity. • Lead or support the adoption of digital tools and systems that enhance the efficiency, transparency, and traceability of governance processes and reporting. Quality Management System (QMS) Governance • Collaborate with Process Owners and Document Custodians to conduct regular QMS reviews, ensuring alignment with external directives, governance policies, and industry best practices • Manage QMS updates and communications, ensuring seamless adoption of changes across the organisation • Provide guidance on document control, standard operating procedures, and compliance requirement Internal Quality Audit (IQA) and ISO9001 Certification • Plan, execute and oversee internal quality audits, ensuring adherence to established quality standards and processes • Lead and mentor a team of auditors, providing training, guidance, and performance oversight to ensure effective audit execution • Monitor audit schedules and progress, track corrective and preventive actions (CAPA), and present audit findings and risk assessments to senior management • Maintain ISO9001 certification by driving continuous improvement initiatives and ensuring compliance with quality standards Process Optimisation and Digitalisation • Drive process improvement initiatives, leveraging automation and digital tools to enhance the efficiency and effectiveness of QMS and IQA processes • Collaborate with cross-functional teams to identify opportunities for innovative and operational excellence

• A degree in Quality Management, Business, Science or a related field with strong passion for quality assurance, audits, compliance, and process improvement • Hands-on experience in QMS administration, internal audits and CAPA implementation • Strong analytical and problem-solving skills • In-depth knowledge of ISO9001 standards, audit methodologies, and governance frameworks • Excellent communication and stakeholder engagement skills to collaborate across different teams • Ability to lead and guide teams in process improvement and quality initiatives • A proactive mindset with a continuous learning approach to adapt to evolving quality standards and digital transformation trends Candidates with at least 5 years of relevant may be considered for the Manager role.