Head (Strategy & Programmes), xDigital

The Head (Strategy & Programmes) leads the team to deliver on HTX’s digital transformation agenda. Reporting to the Deputy Director (Strategy & Transformation), the jobholder manages a multidisciplinary team of engineers responsible for digital strategy, transformation planning, digital programmes, engagement, and gamification initiatives. This role bridges strategy and execution, ensuring that HTX’s Digital- and AI-First vision is translated into coherent roadmaps, impactful programmes, and sustained organisational adoption. The Head is accountable for aligning upstream strategic intent with downstream delivery, while fostering a strong digital culture across HTX.

Strategic Leadership & Governance • Lead the team to deliver upon HTX’s digital strategy, transformation initiatives, and digital engagement programmes. • Monitor industry trends and translate Whole-of-Government digital strategies (e.g. Digital Government Blueprint, Digital Maturity Index) into actionable plans and priorities within the HTX Digitalisation Strategy. • Advise the Deputy Director and senior management on digital trends, risks, opportunities, and organisational readiness. • Establish governance structures, decision frameworks, and success metrics to ensure alignment, accountability, and measurable outcomes. Team Leadership & Capability Development • Lead, mentor, and manage a team of engineers to drive digital strategy and transformation planning, programmes, engagement, communications, and gamification. • Set clear priorities, performance expectations, and development pathways for the team. • Foster a collaborative, agile, and experimentation-oriented team culture. • Ensure the team is equipped with relevant skills to drive successful and effective programme delivery. Digital Strategy & Roadmapping • Development and maintenance of a multi-year digitalisation roadmap aligned to organisational and Whole-of-Government objectives. • Ensure digital initiatives are prioritised based on impact, feasibility, and strategic value. • Monitor progress using data-driven dashboards and provide regular updates to senior management. • Champion continuous improvement by reviewing outcomes and recalibrating strategies as needed. Digital Programmes, Engagement & Culture • Lead the team in the execution of organisation-wide digital programmes, campaigns, events, and competitions that promote innovation, experimentation, and continuous learning. • Guide the design and evolution of gamification initiatives (delivered via low-code/no-code platforms) to drive adoption of digital tools and practices. • Ensure consistent, high-quality digital communications that raise awareness of strategies, policies, tools, training resources, and success stories. • Act as a visible advocate for a Digital- and AI-First mindset across HTX. Stakeholder Management & Advocacy • Engage senior leaders, domain owners, and cross-functional stakeholders to build alignment and momentum for digitalisation. • Serve as the escalation point for complex or cross-cutting digitalisation issues. • Represent HTX in Centre-of-Government digitalisation engagements, surveys, and initiatives where required. • Drive external recognition of HTX’s digital efforts through awards, showcases, and benchmarking.

• Tertiary qualification in Computer Science, Information Systems, Information Technology, Engineering, or a related discipline. • Minimum 8–10 years of relevant experience across digital transformation, IT strategy, digital programmes, or organisational change, with proven people leadership experience. • Strong understanding of public-sector digitalisation frameworks, governance, and Whole-of-Government standards is highly advantageous. • Demonstrated ability to connect strategy with execution, translating vision into roadmaps, programmes, and measurable outcomes. • Experience overseeing or delivering: o Digital strategy and roadmap development o AI-enabled or automation-driven initiatives o Digital adoption programmes • Comfortable working with digital tools such as analytics dashboards, automation workflows, AI assistants/chatbots, and collaboration platforms. • Strong stakeholder management and communication skills, with the ability to influence senior leaders and inspire teams. • Analytical, structured, and outcomes-oriented, with sound judgement in navigating ambiguity. • Adaptable, resilient, and able to lead through evolving priorities and a fast-changing digital landscape and have an openness to be flexible in the job scope. • A dependable leader and team player who values collaboration, trust, and continuous learning. All new appointees are appointed on a two-year contract in the first instance and will be assessed and considered for permanent tenure overtime, based on performance. As part of the shortlisting process for this role, you may be required to complete a medical questionnaire, and/or undergo further assessment. All shortlisted applicants will be updated on the status of their applications within 4 weeks upon closing of the advertisement. #LI-JW1