Operations Planning and Monitoring Department (OPMD) spearheads strategic operations planning and monitoring capabilities within the Place Management and Operations Division (PMOD). The department pioneers data-driven decision making by developing sensing networks that capture real-time insights across our markets and hawker centres, and aim for predictive and responsive management approaches. In support of key initiatives that set the benchmark for public health standards, such as Clean Tables/Clean Toilets/Environment Sanitation (ES) Regime, OPMD also drives cleaning excellence outcomes across all MSE-owned markets & hawker centres while establishing frameworks that elevate the service standards of the integrated cleaning contractors.
National Environment Agency
Assistant Manager/Manager (Operations Planning and Monitoring Department)
Fixed Terms
Closing on 23 Apr 2026What the role is
What you will be working on
As a transformational leader in this role, you will:
Architect and execute initiatives that redefine cleanliness and hygiene standards in Singapore's markets and hawker centres ecosystem, positioning them as exemplars of public health excellence. You will orchestrate complex stakeholder ecosystems spanning government agencies, technology solution partners, integrated cleaning contractors, and other groups to deliver breakthrough operational outcomes that enhance both public health resilience and patron experience. You will be responsible for the following:
Support end-to-end strategic procurement processes, designing and executing tender frameworks for services including integrated cleaning solutions and carpark management
Drive performance excellence through contractor management, by implementing monitoring systems, comprehensive audit frameworks and streamlining administrative processes
Pioneer and scale cleaning innovations, deploying emerging technologies, which include sensors, monitoring systems, and automated solutions to drive productivity, optimise operational workflows, and deliver exceptional patron experiences
Manage the comprehensive implementation of the Environment Sanitation (ES) Regime across all MSE-owned markets and hawker centres
Develop budget planning and monitoring frameworks that ensure effective resource allocation, enhance operational efficiency, and deliver clear value outcomes
Navigate regulatory requirements and implement robust audit processes to ensure regulatory compliance
Deliver key assignments that strengthen contractual management practices, improve administrative processes, and support strategic operations planning to enhance departmental effectiveness and service delivery
What we are looking for
At least 1 year of working experience in contract management / operations planning
Prior experience in government procurement will be an advantage
Meticulous with an eye for detail
Organised and able to multi-task
Strong analytical and project management skills
Good written and verbal skills
Good communication skills and task-orientated
Able to work independently, collaboratively and under tight deadlines
Able to adapt to a fast-paced environment and manage multiple priorities and stakeholders at the same time
Good team player, self-driven, resourceful and ready to strive for improvement
Proficient in Microsoft Office Suite and computer skills
Able to work weekends/beyond office hours (when necessary)
As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment
About your application process
This job is closing on 23 Apr 2026.
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within National Environment Agency or the wider Public Service.
About National Environment Agency
The National Environment Agency (NEA) is the leading public organisation responsible for ensuring a clean and sustainable environment for Singapore. Its key roles are to improve and sustain a clean environment, promote sustainability and resource efficiency, maintain high public health standards, provide timely and reliable meteorological information, and encourage a vibrant hawker culture. NEA works closely with its partners and the community to develop and spearhead environmental and public health initiatives and programmes. It is committed to motivating every individual to care for the environment as a way of life, in order to build a liveable and sustainable Singapore for present and future generations.
For more information, visit www.nea.gov.sg
Learn more about National Environment Agency