Manager (NS Relations) - Pasir Laba

You assist in providing effective and efficient administration of diverse nature to NSmen assigned to particular operational entities/units, supporting NS-related matters and administration in HR and Training Management realms.

- Serve as one of two primary points of contact for engagement and consultation with NSmen and supporting entities - Manage stakeholder relationships with NSmen and supporting entities including other NS Departments, MINDEF/SAF and external agencies to resolve queries and issues effectively - Facilitate funds budgeting and activity organising to support unit operations and NSmen welfare initiatives - Provide support to ensure timely and effective follow-ups with relevant stakeholders to sustain and improve the NS experience of NSmen - Conduct personnel engagement activities and facilitate unit/entity cohesion initiatives including Career Transition and Development and Supply and Transport for NS - Coordinate administrative processes and ensure compliance with NS policies and procedures across assigned entities - Provide advisory support on NS-related matters to unit commanders and personnel Challenge(s) - Staying attuned to relevant NS management policies and processes to provide effective services to various stakeholders in a constantly evolving policy environment - Managing high tempo operations whilst maintaining quality service delivery and stakeholder satisfaction - Handling conflict resolution and stakeholder management, especially with personnel who may be more senior in rank and appointment - Managing multiple tasks and handling simultaneous assignments within tight timeframes whilst maintaining attention to detail

- Tertiary qualification in Business Administration, Public Administration, or related fields - Strong stakeholder management skills with demonstrated ability to engage effectively with diverse groups and resolve conflicts diplomatically - Analytical and conceptual thinking capabilities with ability to assess complex situations and develop practical solutions - Ability to multitask effectively and work independently in a small team setup whilst maintaining high performance standards - Flexibility to work occasional out-of-norm hours including visits to outfield training locations - Understanding of military structures and NS policies would be advantageous - Excellent communication and interpersonal skills with ability to manage relationships with personnel of varying seniority levels - Strong organisational skills with ability to coordinate multiple activities and manage competing priorities - Resilience and adaptability to thrive in a high-tempo operational environment (Applicants with no experience may apply.) Only shortlisted candidates will be notified.