The Social Support Group (SSP) implements programmes and initiatives to support lower-income and vulnerable families and individuals so that they achieve stability, self-reliance and social mobility over time.
Within the SSP, the ComLink Operations Branch works with Social Service Offices (SSOs) island-wide to steer and strengthen the social service ecosystem to deliver comprehensive, convenient and coordinated support for lower-income and vulnerable families and individuals.
Ministry Of Social And Family Development
[SSP/SD] Assistant Director, ComLink Operations Branch
Permanent/Contract
Closing on 07 May 2026What the role is
What you will be working on
You will develop strategies, processes and workflows to cultivate strong partnership with community stakeholders - volunteers, corporate partners and donors - to enable them to co-create and deliver programmes and initiatives to support lower-income and vulnerable families and individuals.
Your key responsibilities include:
• Guiding the team to identify underserved or emerging needs in the community through data and research
• Strategising and leading the team to build partnership with community stakeholders to mobilise them to plug needs and build trust for MSF’s work
• Steering stakeholder engagement and retention through impact measurement and regular engagement and appreciation
• Overseeing operational guidelines and data systems to support best practices and centralised tracking across SSOs
What we are looking for
• Tertiary qualifications preferably in Social Sciences
• At least 5 years of relevant working experience in the social service sector or relating to partner engagement and impact measurement
• Strong interpersonal and communication skills to steer partnership across diverse internal (e.g. SSOs, other public agencies) and external stakeholders
• Strong analytical, planning and problem-solving skills
• Proactive team player with a passion for serving lower-income and vulnerable families
About your application process
This job is closing on 07 May 2026.
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Ministry Of Social And Family Development or the wider Public Service.
About Ministry Of Social And Family Development
Join Us at MSF for a Meaningful, People-Centric Career!
At MSF, our mission is to nurture and build resilient individuals, strong families, and a caring society. We offer meaningful and impactful people-centric careers in the design and delivery of policies, services and programmes. We are an all-inclusive and family friendly workplace where career growth is prioritised through a comprehensive suite of development opportunities to help our officers succeed today as well as be future-ready. We do this through various formal and informal learning and development programmes for officers to build different competencies and gain diverse work experiences within MSF, the Public as well as the Social Service Sectors.
Learn more about Ministry Of Social And Family Development