Senior Manager/ Manager (Corporate Development – Human Resource)

The Council for Estate Agencies (CEA) regulates and promotes the development of a professional and trusted real estate agency industry. CEA’s key responsibilities are to license property agencies and agents, and equip consumers with the necessary knowledge to make informed decisions in property transactions. Senior Manager/ Manager (Corporate Development – Human Resource) We are looking for a versatile HR professional to join our team and contribute across a broad spectrum of HR functions for an organisation of 90. Depending on your experience, strengths and organisational needs, the successful candidate may be deployed to one of the following portfolios: 1. HR Operations, Payroll Administration, Workday System Management and Records Management 2. Talent Development, Learning & Development, Performance & Rewards

Key Responsibilities Portfolio A: HR Operations, Payroll Administration, Workday System Management and Records Management HR Operations & Benefits • Support employees through the full employee lifecycle, including onboarding, transfers, deployments, promotions and offboarding. • Administer employee benefits programmes including medical, dental, insurance, wellness and flexible benefits schemes etc. • Manage claims processes and leave administration and HR processes in partnership with business units and drive process improvement initiatives leveraging AI/ technology. • Manage organizational changes. Workday System Management • Serve as the key administrator and the lead for Workday, managing employee lifecycle transactions in Workday, covering HR, expenses, workflows and related modules. • Ensure system data accuracy, integrity and timely updates of employee records. • Troubleshoot system issues, coordinate with vendors and recommend enhancements. • Prepare reports, analytics and documentation for management reporting and audits Payroll Administration • Lead end-to-end monthly payroll operations using Workday, ensuring accurate disbursements and compliance with statutory requirements. • Manage payroll matters including allowances, claims, leave encashment, final payments and statutory deductions. • Prepare, monitor and manage payroll budgets, manpower costs projections and related financial reconciliations. Records Management • Oversee and implement the organisation’s records management framework, policies and retention schedules. • Manage proper filing, classification, storage, archival and disposal of physical and electronic records in accordance with regulatory and organizational requirements. • Maintain the Knowledge Management System and support audits and compliance needs. Portfolio B: Talent Development, Performance & Rewards, Learning & Development Talent Development • Develop and implement talent management and leadership development frameworks, drive succession planning, talent reviews and career development and internal mobility programmes. • Partner business units to identify capability gaps and workforce development priorities. Performance Management • Review and enhance performance management frameworks and processes, partner managers on goal setting, performance reviews, calibration and development planning. • Administer and manage the end-to-end performance appraisal process on Workday, including workflow management and ensuring prompt completion of appraisal cycles. Service Scheme Reviews • Lead reviews of service schemes, job families and career pathways and evaluate job roles and progression frameworks in alignment with organisational needs. Compensation & Rewards • Support the design and review of compensation structures and total rewards, conducting analysis to support salary reviews and bonus exercises. Learning & Development • Develop and implement learning frameworks and annual training plans and identify skills/competencies gaps. • Curate and procure training programmes, workshops and leadership development initiatives. • Manage learning budgets, training vendors and evaluate learning effectiveness.

Requirements • Minimum 5 years of relevant HR experience across two or more of the following areas: HR operations, HR systems, talent management, performance management, compensation and total rewards or learning & development. • Relevant qualification in Human Resource Management or related discipline • Experience in Workday is an advantage • Strong knowledge of Singapore employment legislation, HR practices and governance requirements • Good analytical, problem-solving, communication and stakeholder management skills • Meticulous, resourceful and able to handle confidential information with discretion.