Senior Executive / Manager, Media Relations & Planning

Stakeholder Network Management

• Develop Communications Practice Group and Mosque Communications Networks engagement frameworks, conduct comprehensive stakeholder mapping, and establish feedback processes

• Coordinate communication calendars and deliver relationship management training

• Success measured through stakeholder satisfaction scores, engagement participation rates, and relationship quality assessments

Strategic Communications Consultancy

• Develop and implement comprehensive media relations strategies including standardised press release templates, media query protocols, and interview training programmes

• Establish and maintain media monitoring systems and coordinate joint media events

• Performance measured through media coverage quality, response times, and stakeholder feedback

Corporate Branding and Communications Management

• Create and maintain brand guidelines, develop cluster-specific communication toolkits, and conduct brand compliance monitoring

• Coordinate annual report production, corporate collateral design, photography management, and video production

• Effectiveness evaluated through brand consistency audits and communication material quality assessments

Crisis Communications and Preparedness

• Establish crisis communication protocols, develop response templates, and conduct simulation training exercises

• Maintain real-time communication channels and perform post-crisis evaluations

• Success measured through crisis response effectiveness, stakeholder confidence, and organisational preparedness levels

Information Planning and Network Coordination

• Develop strategic content calendars, facilitate cross-cluster coordination, and ensure message alignment across organisational communications

• Create and maintain stakeholder engagement schedules, design communication practice training programmes, and coordinate content alignment between networks

• Monitor information flow effectiveness, implement improvement measures, and manage network feedback mechanisms

• Performance evaluated through stakeholder engagement metrics, communication effectiveness surveys, and network coordination success rates

• Tertiary education in Communications, Public Relations, Marketing, or related field

• Minimum 5-7 years’ experience in strategic communications, media relations, or stakeholder coordination

• Strong team player and demonstrate experience in network management and information planning frameworks

• Show proven track record in developing communication protocols and training programmes

• Possess advanced media relations expertise and crisis communication experience

• Have strong brand management capabilities and stakeholder engagement proficiency

• Demonstrate excellent project management skills and content strategy development experience

• Show strong facilitation and relationship management capabilities

• Be proficient in digital communication platforms and analytics tools

• Have experience in developing communication frameworks and standardised protocols

• Possess excellent written and verbal communication skills in English (essential)

• Have Malay language capabilities (preferred for stakeholder engagement)

• Possess knowledge of Muslim community structures and cultural sensitivities (preferred)

• Have experience in government or public-sector communications (preferred but not essential)

• Show background in managing consultancy models across multiple business units

Successful candidate will be appointed on contract basis.

In general, applicants can expect to hear from us within 4 weeks of the close of the application window. In the event where we receive a high number of applications, applicants will receive an update on their status within 6 weeks of the close of the application window. If you are facing issues submitting your application, please contact us at careers@muis.gov.sg for assistance.