Senior Executive /Assistant Manager (Web & SEO) - Department of Communications

Responsibilities

Website Content Management

• Manage day-to-day operations of SP’s CMS (Sitefinity), including uptime, performance, security, and compliance
• Maintain, define, and enforce CMS governance, website standards, and publishing workflows across SP
• Create or adapt content for website in line with organisation strategy
• ⁠Administer CMS templates, components, workflows, and user permissions
• Ensure consistency in design and content across the website

• Work with internal stakeholders to ensure all content on the SP Website is accurate, current and updated
• Provide technical support and basic CMS training / guidance to Schools and Departments.

• Manage web vendor for the creation of campaign webpages for corporate event

Website Administration and IT support

• Day-to-day administration of the SP Website including creation/deletion of user accounts and troubleshooting user account-related issues.
• Provide support to internal stakeholders for website-related queries, including organising training sessions to ensure all stakeholders are up-to-date on best practices
• ⁠Troubleshoot and resolve technical website issues with vendors, IT partners and internal stakeholders.
• Manage web vendor to work on Service Requests from the various schools and departments (evaluate feasibility, budget, timeline, etc.)
• Assist in procurement processes

Web Traffic Analysis for actionable insights

• Support the team to analyse the impact of paid campaigns in driving traffic to the website

• Monitor website analytics data (WOGAA, Google Analytics, GTM) and provide timely updates to management, with actionable insights to improve the SP Website user experience
• Support other administrative duties where required

Requirements

• Tertiary education in Communications, Marketing, Advertising or related fields
• 2-4 years of experience working on websites that use enterprise-level content management systems e.g., Sitefinity, Sitecore or Drupal
• Knowledge on User Interface and User Experience design and best practices will be advantageous

• Proficiency in basic website coding will be advantageous e.g., HTML, CSS, Javascript
• Proficiency in data analytics will be advantageous e.g., Google Analytics
• Proficiency in SEO will be advantageous
• Proficiency in basic image editing software will be advantageous e.g., Adobe Photoshop

Successful candidate will be offered a 2-year contract in the first instance.

If you are shortlisted for the position(s), you should hear from us within 30 days of the closing date of the advertisement.