Ngee Ann Polytechnic

SENIOR EXECUTIVE, CET OUTREACH & BIZ DEVT (11-MTH CONTRACT) – SCHOOL OF ICT

Fixed Terms

Closing on 17 May 2026

What the role is

This is an 11-month contract position as a Senior Executive in the School of InfoComm Technology.

We are looking for a driven and organised CET Outreach & Business Development Senior Executive to support the growth of our Continuing Education and Training (CET) programmes. This role focuses on outreach, lead management, and conversion, as well as cross-selling relevant CET offerings to corporate clients and individuals. The successful candidate will work closely with programme teams and trainers to move prospects from initial engagement through to enrolment, while building longer-term relationships with industry partners.

What you will be working on

Your responsibilities will include, but are not limited to, the following:

Outreach & Lead Generation

Conduct targeted outreach to companies, public agencies, and individuals to promote CET programmes.
Support marketing and engagement activities (events, briefings, info sessions, industry touchpoints).
Maintain outreach pipelines and ensure timely follow-ups.

Lead Management & Conversion

Manage incoming leads across multiple channels (email, events, referrals, enquiries).
Qualify leads and guide them through the engagement and decision-making process.
Coordinate with internal stakeholders to respond to client needs and close enrolments.
Track lead status, conversion rates, and follow-up actions.

Cross-Selling & Account Development

Identify opportunities to cross-sell or upsell relevant CET courses and programmes based on client needs.
Support relationship management with existing corporate clients to encourage repeat training engagements.
Work with programme teams to propose suitable learning pathways and bundled offerings.

Coordination & Reporting

Liaise with academic, administrative, and marketing teams to ensure smooth client experience.
Prepare basic reports on outreach activities, pipeline status, and conversion outcomes.
Support continuous improvement of outreach and engagement processes.

The role involves weekend and evening support, with estimated frequency of twice a month on average.

What we are looking for

Experience in outreach, sales support, client management, training administration, or business development, in the area of lifelong learning, workforce development, or continuing education.
Strong follow-up discipline, organisational skills, and attention to detail.
Comfortable engaging external stakeholders and handling multiple leads concurrently.
Able to communicate clearly and professionally with corporate and public-sector clients, as well as individuals.

About your application process

This job is closing on 17 May 2026.

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Ngee Ann Polytechnic or the wider Public Service.

About Ngee Ann Polytechnic

At Ngee Ann Polytechnic, our nine academic schools offer over 40 full-time diplomas to a growing student population of more than 15,000. As a public tertiary institution, internationally-recognised for its academic excellence and close industry links, NP prides itself on having a dedicated and professional teaching faculty, complete with campus facilities that are among the finest in the world. An institution of higher learning, Ngee Ann Polytechnic believes in giving every student an enriching learning experience and every employee the opportunity to build a meaningful career. If you are a self-starter with an innovative mind, a versatile person with the drive for all-rounded excellence, and a dedicated team player who shares our vision and values, we invite you to join our inspired team.

Learn more about Ngee Ann Polytechnic