Executive / Manager, Industry Development Division 2 (1-year Temporary Contract)

The Industry Development Division 2 (IDD2) is part of the Training Partners Group in SSG which aims to build a robust and high quality Continuing Education and Training (CET) ecosystem through strategic partnerships and management of CET providers, and engagement of enterprises in skills development. Specifically, IDD2 is responsible for:

The candidate will perform the following key tasks and any other tasks as assigned by his/her supervisor(s): Account Management and Partner Engagement • Manages assigned partner accounts such as CET Centres, SkillsFuture QueenBee, Programme Partners • Coordinates routine liaison and follow‑ups with partners on programme implementation matters. • Supports partner engagement activities, including meeting arrangements and documentation. • Maintains trackers on partner deliverables, timelines, and follow‑up actions. Administrative and Operational Support • Supports the Account Managers on administrative and operational matters. • Coordinates internal and external communications related to programme operations. • Maintains administrative records, trackers, and supporting documentation. • Provides logistical and scheduling support for meetings and briefings. Course Processing Support (Selected Components) • Supports selected course processing activities through data collation and backend coordination. • Coordinates with internal stakeholders and partners to facilitate processing workflows. • Provides surge administrative support during peak processing periods Operational Continuity • Supports BAU continuity during extended staff absence arising from maternity leave. • Ensures timely and accurate administrative support during periods of heightened workload. • Applies process discipline to minimise operational risks and delays

• Possess the required competencies to execute the job duties proficiently • Demonstrated 1 to 3 years’ experience in a data-centric operating environment and/or programme review • A resilient, resourceful, and adaptable team player with agile learning abilities, capable of thriving in a fast-paced and dynamic environment • Strong analytical and systematic problem-solving skills, including the ability to derive insights from data to address issues • Performance-driven, outcome-oriented, methodical, process-oriented and meticulous • Ability to effectively prioritise tasks and meet project deadlines • Proficient in collating, managing, analysing, and presenting data • Excellent writing, communication, and digital literacy skills • Proactive and self-motivated, with a strong sense of accountability and ownership of assigned responsibilities • Adaptable and open to learning, with a willingness to embrace new challenges and opportunities for growth Candidates are encouraged to create a Careers & Skills Passport (CSP) account and include the public CSP profile link in their application. More information is available at www.myskillsfuture.gov.sg.