Description of Division:
MSF’s Communications & Engagement Division (CED) spearheads and executes communication and multi-stakeholder engagement initiatives to promote greater public awareness for MSF’s policies and programmes, grow public trust, and contribute towards MSF’s outcomes of building stronger families, resilient individuals and a caring society.
Ministry Of Social And Family Development
Manager / Senior Manager (Engagement & Volunteer Management), CED
Permanent/Contract
Closing on 20 May 2026What the role is
What you will be working on
Brief description of Job Scope:
You will be part of the team to develop and operationalise the volunteer management policy for our stakeholders and volunteers. This is to help MSF build a strong network of volunteers who can help fellow Singaporeans in challenging situations to achieve social mobility and resilience.
Responsibilities:
You will be involved in the following:
Ops-Tech Review
• Lead business process reviews to improve operations processes and mitigate pain points
• Support tech product development through business requirements gathering, harmonisation and analysis
• Manage stakeholder relations to understand priorities and competing needs
Volunteer Engagement
• Develop and implement engagement initiatives to enhance volunteer experience and satisfaction
• Conceptualise and implement the annual volunteer recognition event
• Drive communications and branding initiatives to increase awareness of the MSFCare Network brand
• Address and/or direct public queries on opportunities for volunteering collaboration
What we are looking for
Requirements:
• Excellent written, communication and interpersonal skills
• Stakeholder management
• Driven and self-motivated, able to multi-task
• Able to work independently and a good team player
• Experience in data analysis and design thinking will be an advantage
About your application process
This job is closing on 20 May 2026.
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Ministry Of Social And Family Development or the wider Public Service.
About Ministry Of Social And Family Development
Join Us at MSF for a Meaningful, People-Centric Career!
At MSF, our mission is to nurture and build resilient individuals, strong families, and a caring society. We offer meaningful and impactful people-centric careers in the design and delivery of policies, services and programmes. We are an all-inclusive and family friendly workplace where career growth is prioritised through a comprehensive suite of development opportunities to help our officers succeed today as well as be future-ready. We do this through various formal and informal learning and development programmes for officers to build different competencies and gain diverse work experiences within MSF, the Public as well as the Social Service Sectors.
Learn more about Ministry Of Social And Family Development