National Heritage Board

Manager/Senior Manager, Estate Management

Fixed Terms

Closing on 21 May 2026

What the role is

Support the Assistant Director by leading a team of executives to manage the National Heritage Board’s various museum facilities and properties.
You will supervise and manage the outsourced service providers to ensure day to day facilities management, maintenance of systems, service quality and processes are consistently kept at a high standard to support NHB’s operational requirements in an efficient and cost-effective manner.
The role will also be required to work across teams to drive and lead NHB’s facility management transformation initiatives, leveraging technology and data to drive continuous improvement in the areas of essential services/operations, asset management, quality assurance and sustainability.

What you will be working on

Lead, support and execute comprehensive facility management programs for all Mechanical & Electrical (M&E) systems and services of the buildings
Implement a preventive and predictive maintenance program for all M&E systems and all its related works to ensure optimum availability of services.
Manage all outsourced EM services and estate operations for improved productivity, efficiency and environmental sustainability
Responsible for performance of the contracted service providers, and for establishing, implementing and monitoring KPIs of service vendors to ensure that they carry out their works according to the contract specifications
Drive smart technologies and champion the use of NHB’s Smart Facilities Management System to achieve continuous monitoring and improvement in FM operations
Prepare and update budget (OPEX & CAPEX) for building and M&E systems
Monitor and administer all contractual obligations for maintenance contracts including but not limited to facilities management, BMS/BAS, generator sets, replacement, and improvement work, etc.
Support the planning and management of renewable energy projects, green initiatives and prepare sustainability reporting (water consumption, electricity, etc)
Carry out investigations as necessary and recommend preventive measures on reported cases of service breakdown, accidents, fire incidents and other irregularities
Provide technical solutions to internal stakeholders, respond to feedback, and keep management and stakeholders updated on the building and facilities activities

What we are looking for

Background in Estates and/or Facilities Management, Engineering or related discipline preferred
Preferably at least 8 years of facilities management experience, with at least 3 years at a managerial level
Strong data literacy, able to analyse, visualise and interpret operational data
Excellent interpersonal and communication skills, with the ability to manage multiple stakeholders including contractors, vendors and internal departments
Practical experience with the use of digital tools and systems to support Smart Facilities Management operations including but not limited to Digital Twin operations would be advantageous
[Building Operations & Management] Proven ability to oversee the full spectrum of building operations, including reviewing and approving standards and procedures for M&E systems, drawing up preventive and predictive maintenance policies, and evaluating and resolving non-compliances to regulatory and organisational standards.
[Facilities & Workplace Management] Able to lead facilities management strategy, oversee resolution of operational and maintenance gaps, and manage outsourced services across day-to-day operations and longer-term planning. Demonstrates knowledge of total facilities management to enable organisational efficiency while minimising operating costs
[Green Building Management and Compliance] Able to manage green building certification processes, develop sustainability programmes, lead sustainability audits and assessments, and analyse environmental performance metrics in line with GreenGov.sg requirements.

Successful candidates will be offered a 2-year contract.

About your application process

This job is closing on 21 May 2026.

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within National Heritage Board or the wider Public Service.

About National Heritage Board

The National Heritage Board (NHB) champions the development of a vibrant cultural and heritage sector in Singapore. Our role is to make heritage enriching, relevant, accessible and above all, enjoyable to Singaporeans and visitors alike. If you have the Passion …to build a nation of confident people and sense of rootedness …to deliver great service towards a strong community …to inspire generations of Singaporeans through heritage preservation …to continually innovate and develop yourself as a professional …to have fun while doing all of the above We Want You! http://www.nhb.gov.sg

Learn more about National Heritage Board