The candidate will contribute towards optimisation of SSG’s digital portals and digital engagement, designed to enable Singaporeans in planning their lifelong learning journeys. This function requires product strategy, application of data-driven insights and hands-on technical engagement to deliver meaningful user outcomes.
SkillsFuture Singapore
Manager/Senior Manager, Digital Platform Optimisation (PED)
Fixed Terms
Closing on 24 May 2026What the role is
What you will be working on
The candidate will be required to perform the following key tasks as assigned by his/her supervisor(s):
Contribute to the development of product roadmap, prioritising initiatives based on user needs, business objectives, and technical feasibility
Define and track product success metrics, including user engagement, conversion funnels, and retention, to inform iteration and decision-making
Partner with the development team to review front-end tech stack and assess code quality, ensuring portal performance and maintainability
Propose and validate recommendations for feature enhancements, supported by UX assessments, user research, and usability testing
Work closely across teams with internal and external project managers and stakeholders to deliver improvements in a structured, iterative manner
Ability to create simple design prototypes to facilitate communication and alignment of proposed enhancements is a plus
What we are looking for
Has at least 3 years of experience in digital product management, business analysis, UX/UI design, and/or web development
Demonstrated experience as a product owner or business owner in cross-functional agile teams, with the ability to drive a product from ideation through to delivery
Strong ability to define product vision, manage a backlog, and make prioritisation decisions that balance user value, business impact, and technical constraints
Proficient in analysing qualitative and quantitative data to surface actionable insights and measure product outcomes
Has working knowledge of front-end programming languages and frameworks, with the ability to engage meaningfully in code reviews and technical discussions with developers
Ability to take a user-centric approach in product audit and development of product roadmap, to identify value-add to key user segments
A collaborative team player with strong attention to detail and the ability to work well under pressure
Knowledge of the following tools are a plus:
Web analytics tools such as Adobe Analytics, and SQL for data querying
UI design tools such as Figma
Artificial intelligence tools for classification, content personalisation, or productivity enhancement
Successful candidates will be offered a 1-year contract with potential for a 1-year extension and consideration for permanent tenure thereafter
Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out www.myskillsfuture.gov.sg for details on the CSP.
About your application process
This job is closing on 24 May 2026.
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within SkillsFuture Singapore or the wider Public Service.
About SkillsFuture Singapore
SkillsFuture Singapore (SSG) is a statutory board under the Ministry of Education (MOE). It will drive and coordinate the implementation of the national SkillsFuture movement, promote a culture and holistic system of lifelong learning through the pursuit of skills mastery, and strengthen the ecosystem of quality education and training in Singapore.
SSG will strengthen the adult training infrastructure by taking on all existing functions of the Committee for Private Education (CPE) and guide the Institute for Adult Learning (IAL) to enhance the capabilities and professionalism of adult educators. SSG will play a key role in the quality assurance for private education institutions and adult training centres. Together with educational institutions and training partners, SSG will ensure that students and working adults have access to high quality, industry-relevant training throughout life. SSG will also bring together synergies in continuing education and training (CET) and pre-employment training (PET), so skills requirements will continue to meet the demands of different sectors of the economy.
Learn more about SkillsFuture Singapore