Beyond academic quality, the role takes a student-centred approach – working across faculty, student administration, and development teams to ensure that programme structures, policies and delivery methods support student success, retention, and holistic development at every stage of the learner journey. The Manager also serves as a key communicator, preparing reports and developing strategies to keep senior management and relevant stakeholders informed of programme quality, accreditation status, and improvement progress.

Majlis Ugama Islam Singapura
Manager, Programme Evaluation and Accreditation
What the role is
Beyond academic quality, the role takes a student-centred approach – working across faculty, student administration, and development teams to ensure that programme structures, policies and delivery methods support student success, retention, and holistic development at every stage of the learner journey. The Manager also serves as a key communicator, preparing reports and developing strategies to keep senior management and relevant stakeholders informed of programme quality, accreditation status, and improvement progress.
What you will be working on
1. Programme Evaluation:
Design and implement evaluation frameworks for SCIS' programmes.
Conduct regular programme evaluations to assess effectiveness and alignment with college’s plans and goals.
Analyse evaluation data and prepare comprehensive reports with actionable insights.
Identify areas for improvement and develop recommendations.
2. Quality Assurance:
Develop and implement quality assurance mechanisms across all programmes.
Monitor academic standards and ensure compliance with internal and external quality benchmarks.
Regularly review and update academic policies and procedures.
3. Continuous Improvement:
Develop action plans to address areas identified for improvement through evaluations and accreditation processes.
Monitor and report on the progress of improvement initiatives.
Benchmark SCIS’ programmes against industry standards and best practices.
4. Student Administration and Development Support
Collaborate with student administration teams to ensure that programme evaluation findings are translated into improvements that enhance the overall student experience, from enrolment through to graduation.
Support the development and review of student-facing policies and procedures to ensure alignment with accreditation requirements and quality benchmarks.
Work with student development teams to monitor student progression data and identify trends that may indicate areas requiring programme-level intervention.
Contribute to initiatives that support student success, retention, and holistic development, ensuring that programme structures and delivery methods meet the diverse needs of the student body.
5. Reporting and Communication:
Prepare regular reports on programme quality, accreditation status, and improvement initiatives for senior management and relevant committees.
Develop communication strategies to disseminate evaluation results and accreditation outcomes to relevant stakeholders.
What we are looking for
Tertiary qualification in Business, Education, Higher Education Administration, or related field; Master's preferred.
At least 5-7 years' experience in education programme evaluation, accreditation, or quality assurance.
Strong knowledge of quality assurance frameworks and excellent analytical skills.
Proven project management and leadership experience with multi-stakeholder initiatives.
Outstanding communication skills, including report writing and presentations.
Ability to build collaborative relationships and align processes with institutional goals.
Proficiency in data analysis tools and relevant software; understanding of Islamic education context is beneficial.
Experience in student administration or student development functions, with an understanding of how programme quality and accreditation outcomes directly impact the student experience, including enrolment, progression, and graduate outcomes.
Successful candidate will be appointed on a contract basis.
In general, applicants can expect to hear from us within 4 weeks of the close of the application window. In the event where we receive a high number of applications, applicants will receive an update on their status within 6 weeks of the close of the application window.
If you are facing issues submitting your application, please contact us at careers@muis.gov.sg for assistance.
About your application process
This job is closing on 25 May 2026.
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Majlis Ugama Islam Singapura or the wider Public Service.
About Majlis Ugama Islam Singapura
Learn more about Majlis Ugama Islam Singapura