National Library Board

Manager/Assistant Manager, Organisational Excellence & Culture

Fixed Terms

Closing on 25 May 2026

What the role is

The National Library Board (NLB) nurtures Readers for Life, Learning Communities and a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore, the National Library and the National Archives of Singapore.

At NLB, you can look forward to a flexible, hybrid work environment with rewarding, impactful deliverables that improve the lives of the community. With caring colleagues, you will be in an ideal environment for professional development, innovation and impact.
We can offer you:
• A chance to Impact the Community, bridge gaps and empower everyone with the opportunity for learning and discovery.
• An opportunity to Innovate and Push Boundaries. We value ideas, curiosity and a passion for innovation to transform our libraries and archives.
• An organisation that Cares for your Growth and Wellbeing through investment in staff development and wellbeing in a supportive and collaborative environment.

As a member of the People Matters Division (PMD)/ Organisational Excellence & Culture (OEC), you will be reporting to the Deputy Director/OEC and working closely with various teams across NLB to collaborate and build a culture of excellence, achieve NLB’s mission and vision and are cognizant of NLB’s outcomes.

What you will be working on

You will be involved in the following duties:

Plan the operations of organisational excellence activities in NLB. Including managing the staff suggestion scheme and work improvement activities.
Conduct research that supports the development of an Internal framework of standards and processes that engages and motivates employees to deliver transformative products and services that fulfil customer requirements within business expectations.
Assist in the planning and organisation of learning trips (local and overseas) and identify areas that can enhance innovation and service delivery in NLB.
Support the NLB Awards frameworks as well as be NLB’s point of contact for Public Sector Transformation activities.
Facilitate and plan other NLB culture building initiatives such as staff forum and townhalls that promotes staff engagement and NLB’s employee value proposition (e.g. Innovating and pushing boundaries, positively impacting the community, caring for staff growth and well being).

What we are looking for

The candidate should have:

Preferably two to three years of relevant working experience in organisational development, employee engagement and event planning. Applicants with no experience may apply.
Strong conceptualisation, facilitation, communications, and stakeholder management skills.
Strong team player with the ability to work under pressure in a fast-paced and dynamic environment.
Meticulous with good writing and organisational skills. Familiarity with social media platforms will be an advantage.

Successful applicant will be appointed on an initial two-year contract.

About your application process

This job is closing on 25 May 2026.

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within National Library Board or the wider Public Service.

About National Library Board

To each reader, the library is a window to a vibrant imagination and exciting possibilities. For families, the library experience occupies a special in their hearts and of memories collected over generations. Libraries hold a special and familiar place in each of our hearts. NLB seeks to provide a trusted, accessible and globally-connected library and information service so as to promote a knowledgeable and engaged society. If you share our passion to create memorable library experiences for all our readers, we invite you to join the NLB family.

Learn more about National Library Board