Deputy Director, Integrated Operations (Procurement and Finance)

The Municipal Services Office (MSO) was set up in 2014 to improve the coordination, delivery and quality of municipal services by the Government and Town Councils.  These services include the upkeep and improvement of common areas in public and private housing estates, and the upgrading or provision of neighbourhood infrastructure. Having reaped these early, low-hanging fruits, MSO and our partner agencies are now on a multi-year effort to more fundamentally integrate and optimise decision-making and ground operations across the sector. We are transforming the way works are scheduled and manpower deployed on the ground, multi-skilling workers to perform several adjacent job functions and deploying operations-technology meaningfully. We piloted this new integrated operations service delivery model, which delivered promising outcomes. The MSO Integrated Operations (IO) team is now working with agencies and industry on the next phase, to scale the integrated operations to more towns, reaping even greater benefits for residents, industry and Government. We are looking for experienced Procurement officers to join the IO team, in this exciting journey to scale up the integrated operations.

[Procurement] Shape and drive the strategic direction of end-to-end procurement for IO related projects, from industry engagement and tender specification development through to evaluation and contract award. You will establish and uphold procurement standards in full compliance with the IM on Procurement and agency-level requirements, while forging substantive partnerships with industry players, vendors, and relevant agencies (e.g. JTC, HDB, NEA, NParks) to assess industry readiness and surface best practices across targeted sectors, with a focus on facilities management disciplines such as cleaning, landscaping, and infrastructure maintenance. You will also strategise and lead negotiations to secure favourable terms, pricing, and service levels for the Government, while preserving sufficient commercial headroom for suppliers to invest in and grow their capabilities. [Contract Management] Define and champion a robust contract governance framework across the full contract management lifecycle alongside the operations team, covering all key milestones such as variations and renewals through to payments, security deposits, and insurance. You will lead the team to work with MSO operations team for the accounting of contractor performance against agreed indicators, present performance reports to Senior Management and steering dispute resolution as required. This includes driving regular contract reviews and risk assessments to surface improvement opportunities, review contractors’ audited reports where applicable , and ensuring all submissions are properly documented and processed. [Finance] Work with Finance Business Partner Team to provide guidance to the team on IO financial resourcing and end-to-end functions from procurement to payment. This includes driving the coordination of resourcing proposals (e.g. Reinvestment Fund), work collaboratively with other Ministries and agencies on budget cutover and top-ups, ensure good budget marksmanship, and governance etc. You will also take charge of the designing and delivering of Programme Evaluation (PE) for IO projects, including developing theories of change and evaluation plans, and partnering with line departments on data collection and reporting.

Functional Skills: a. Solid grounding in Public Sector procurement and finance processes, including budgeting, payment frameworks, and compliance requirements b. Prior experience with Project Management would be an advantage c. At least three years of experience in the public or private sector procurement and finance roles Qualifications & Others: a. Strong analytical skills, attention to detail, and ability to manage multiple workstreams concurrently b. Confident communicator with good writing and presentation skills c. Positive attitude and self-motivated d. Good interpersonal skills, and able to effectively interact and build relationships with diverse internal and external stakeholders e. Able to work well independently and as a team f. Possess a self-driven attitude and being instrumental/ resourcefulness with problem solving g. Able to anticipate challenges before they arise, pro-actively spotting opportunities for innovation, and continuously reimagining how resource management and programme evaluation can be done better h. Adept at leading and influencing cross-functional and external stakeholders — spanning Finance business partners, Senior Management, government agencies, and suppliers — to align priorities and drive project outcomes